Toyota of Fort Walton Beach

Marissa was my first contact. She was very friendly and honest which encouraged me to visit the dealership. Once there, I entered without being swarmed by salespeople (I would have left if swarmed). Richar honest which encouraged me to visit the dealership. Once there, I entered without being swarmed by salespeople (I would have left if swarmed). Richard professionally greeted me and assigned Matt to assist me. Matt was an awesome salesperson. He was not pushy or aggressive. It felt more like I was talking to a friend and asking him questions. Overall, the sales portion was a comfortable experience. Richard reviewed my credit. I liked that it didn't take long for them to come back to me to let me know what it would cost if they financed me. I liked especially that the numbers didn't change once I agreed to buy the car and let them finance it. I never had a smoother car purchase experience as I did with Quality Toyota. More

Great experience with Lloyd and Brandon. I didn't feel too much pressure and they found what I wanted with the right pricetag. Best of all, the vehicle came in early and filled with fuel (4 miles on the too much pressure and they found what I wanted with the right pricetag. Best of all, the vehicle came in early and filled with fuel (4 miles on the odometer). Wow! More

Awesome experience working with Marisa at Quality Imports. I found the vehicle I wanted online and contacted Marisa. She answered all of my questions and provided me with additional photos and info Imports. I found the vehicle I wanted online and contacted Marisa. She answered all of my questions and provided me with additional photos and information since I was calling from Orlando. I flew in this AM, completed the paperwork and drove back to Orlando. I also want to thank the Sales Manager, Nathan, who made sure I received the best rate available for the deal. Best experience I've ever had working with a car dealership...bar none! I would definitely recommend Quality Imports to anyone in the market for a new vehicle purchase. More

A truly enjoyable experience! Just the right amount of sales assistance. Armando gave us all the space and time we needed. He did not hover or try to steer us to a particular model or price of car. I espe sales assistance. Armando gave us all the space and time we needed. He did not hover or try to steer us to a particular model or price of car. I especially liked that he evaluated each vehicle based on what we said we needed/wanted -- he didn't just listen, he HEARD what we said. He was humorous and light-hearted -- absolutely no pressure. We did not go to Quality Imports on a Sunday with intent to purchase -- but the price & financing were so good and he made it so easy that we drove home in a new car. Patrick cheerfully assisted in helping with our trade-in and getting us into the new vehicle. Ms Kim was patient and very clear about details in the finance office. Quality Imports has a real quality crew. More

We stopped in to "look" on a Sunday afternoon...not knowing the dealership was open. When we started looking at the "orange" car that caught our attention as we drove by we were greete afternoon...not knowing the dealership was open. When we started looking at the "orange" car that caught our attention as we drove by we were greeted by James. From the first contact until we were finishing up purchasing two new vehicles that day we were treated like we were the only customers in the dealership, we never felt pressured or like we couldn't look or discuss our decision privately. The purchase of a new vehicle is a major expense and both my sister and I felt comfortable with the price we were given, the amount of the trade we received on our old vehicles, and the total outcome of the experience. We both purchased vehicles that day, she purchased a Prius C and I purchased a Rav4...great cars, great salesman, great dealership, and outstanding experience. I would recommend Quality Imports to anyone looking to purchase a new vehicle. More

We came to the lot with a USAA negotiated pricing agreement. Jeremy met us at the door and directed us quickly and easily to Marisa as she was the contact listed on my form. After reviewing the sal agreement. Jeremy met us at the door and directed us quickly and easily to Marisa as she was the contact listed on my form. After reviewing the sales process, Jeremy took a minute to ask what we were looking for and took us out to the lot. We found exactly the car we wanted and test drove it. We decided to buy the car and Jeremy was efficient and pleasant in completing his part of the process. Next, Brandon was excellent in his discussion of the financials providing information on our options without trying to push anything we didn't want. In all, this was an excellent experience. Over the years, we have purchased 3 cars from Quality Imports (Toyota, Scion, and Mazda) and we have been please each time with the service we received. This 4th purchase was no different. I would gladly recommend others to the dealership without hesitation. More

My wife and I were in to buy a new Highlander. I worked only with the sales and finance departments (not service). The sales people were great. I worked with J. Paul Mills and Lonnie Davis. J. Paul was only with the sales and finance departments (not service). The sales people were great. I worked with J. Paul Mills and Lonnie Davis. J. Paul was friendly and thorough in presenting the Highlander, which is rich with features. He was available any time we came to the facility and would always get the information we needed. Lonnie was extremely helpful while letting J Paul work with us continuously. When we ran into a snag with the finance person (Brandon ?) Lonnie was able to quickly and effectively solve the problem and complete the sale. Other than the finance issue, which Lonnie Davis resolved to our great satisfaction, we are definitely pleased with our experience with Quality Imports. More

In my dozens of trips to numerous car dealerships, this was by far the best experience that my wife and I have every experienced. I will highly recommend Quality Imports and James barham to all my friends was by far the best experience that my wife and I have every experienced. I will highly recommend Quality Imports and James barham to all my friends. Thank you, Danny Hensley More

Our salesman was informative about the items that we looked at and there was no high pressure to buy. We were able to go home and think about the two vehicles that we were interested in to be sure that looked at and there was no high pressure to buy. We were able to go home and think about the two vehicles that we were interested in to be sure that we were making the right decision for us. Once we purchased the car, we were surprised by the pledge of continued customer support from the dealership and our salesman. More

Great sale, never felt pressured. Matt Hunnicutt was very easy to work with, will definitely recommend him to our friends. He knew a lot about the Tacoma and answered all of our questions. easy to work with, will definitely recommend him to our friends. He knew a lot about the Tacoma and answered all of our questions. More