Toyota of Fort Walton Beach

Our experience was great. J. Paul answered all our questions and was patient with us as we looked at several different models. He was "very" knowledgeable on each model and the different options offe questions and was patient with us as we looked at several different models. He was "very" knowledgeable on each model and the different options offered. Buying this new car was the best experience we've ever had in buying a new car. J. Paul was very forth coming, no gimmicks, no pressure, and my husband got a free hat (ha ha). The sales Manager Justin and the finance manager Brandon were also very polite and easy to work with. More

This is not the first time I have had my vehicles serviced at Quality but this is the first time I have received a review. Overall, I am ok with the service. Steve in service was very nice and accom serviced at Quality but this is the first time I have received a review. Overall, I am ok with the service. Steve in service was very nice and accommodating . A few things that bothered me at this visit and has happened in the past, was there were black finger print marks on the outside of my car. In addition, the sticker in my window was not changed/updated nor was my dash (that shows the temp/clock) reset...I had to go back to get this taken care of. In Pensacola, the service person ALWAYS asked to mark and update my log with each oil change. I have never been offered that service with Quality. Thanks for asking. More

I purchased a used 2007 Toyota Camry LE from Quality Imports in Fort Walton Beach, Florida and had a pleasant experience. The salesman that worked with me was Trent Meyers. He was very professional a Imports in Fort Walton Beach, Florida and had a pleasant experience. The salesman that worked with me was Trent Meyers. He was very professional and took the time to answer my questions .[ I had many]. Mike Ameil handled the finalizations of price , warranty etc. They provided a Carfax for my vehicle since it was a used car.[ That helped me feel secure with my decision to purchase that particular car ]. I left the dealership with a new car and a huge smile !! I recommend them highly. My Toyota is AWESOME !!!! I am a happy customer !! I will be back to purchase another car from them in the near future. My husband is jealous of my car. More

The service was great - the employees are very friendly & welcoming but, $51.00+ for an oil change? Wow - I was quite shocked - yes, shocked. An average oil change anywhere else is between $24 & $30 - I & welcoming but, $51.00+ for an oil change? Wow - I was quite shocked - yes, shocked. An average oil change anywhere else is between $24 & $30 - I simply cannot justify this increase in cost. This is why I went to Vannoys to have my brakes changed - your cost was over $100 higher for this particular work. That's pretty steep and you cannot convince me that the original manufacturer parts are worth that much more. I have been a very loyal Toyota customer since 1980 - we will see how loyal Toyota is when given the opportunity to fix and/or repair my cracking & sticky dash on my 2006 Solara. I have been in contact with Toyota Corporate over this problem and have an incident number and - based on the advice of Jason Mickey - I will work with your customer service representative to see if the District representative can find a solution to this problem. Then we will see how loyal Toyota is with long-term customers & if the loyalty and price are of any value to Quality Imports, as well as, Toyota Corporation. I have never had reason to contact Toyota over any problem with their vehicles, so, this will be a very good barometer. But, I do think you might need to dial the price down of some of your basic service items - they seem more than a little steep. More

Trent was easy and great to work with. There was a little problem finding the color of vehicle we wanted, the delivery time, etc. but Trent kept us informed of its progress every step of the way. We little problem finding the color of vehicle we wanted, the delivery time, etc. but Trent kept us informed of its progress every step of the way. We appreciate his attention and conscientiousness in making our purchasing experience a pleasant one. And, we love our car! Jeralyn Flanary More

This was simply the easiest and most stress free car buying experience that I have ever had. Armando was very professional and knowledgeable about the vehicle we purchased. Thanks also to Marisa, who buying experience that I have ever had. Armando was very professional and knowledgeable about the vehicle we purchased. Thanks also to Marisa, who helped with online quotes and helping us match the correct vehicle to our needs. More

Steve was not pushy on first contact which made me feel like he cared and did not just see a sale. He was responsive to all of my inquiries and knowledgeable about the product. This experience was positive like he cared and did not just see a sale. He was responsive to all of my inquiries and knowledgeable about the product. This experience was positive and I would recommend your business to anyone needing a new vehicle. More

Trent has taken the time twice now to work with me and let me shop the way I shop. He is a gentleman that allows me to take my time as I need to without pressure or influence. Matt backs him up in much let me shop the way I shop. He is a gentleman that allows me to take my time as I need to without pressure or influence. Matt backs him up in much the same manner. I came back to the dealership because of them. More

I was greeted promptly and in a very friendly manner. The customer waiting area was clean and comfortable. The servicing of our 2012 Prius was performed promptly. The overall experience was excellent. The customer waiting area was clean and comfortable. The servicing of our 2012 Prius was performed promptly. The overall experience was excellent. More

Courteous, profesional,knowledgable. Willing to work with my financial situation. Assisted with financing and monthly payment amount. My only regret  is that I didn't get more for my trade-in. with my financial situation. Assisted with financing and monthly payment amount. My only regret  is that I didn't get more for my trade-in. More