Toyota of Fort Walton Beach
Fort Walton Beach, FL
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Everyone I encountered was friendly and courteous. The service on my vehicle was finished quickly and my questions were answered. I appreciated being able to have my car cleaned and waxed after service as service on my vehicle was finished quickly and my questions were answered. I appreciated being able to have my car cleaned and waxed after service as well. Thank you! More
I had an appointment and I had to wait 15 minutes to get someone to take my car, so I could go to work. I had to actually go inside one of the little offiices and interrupt someone just to get them to come someone to take my car, so I could go to work. I had to actually go inside one of the little offiices and interrupt someone just to get them to come out to my car, so essentially I could have had to wait much longer. And when checking out, I had to wait an extra 10 minutes to get to check out. The staff didn't even acknowledge me standing there for 10 minutes before I was helped. This can be greatly improved. More
Michelle provided an excellent service before, during, and after the sale of 2014 Toyota Tacoma. She very responsively answered all my questions about the vehicle. She explained the options about the vehi and after the sale of 2014 Toyota Tacoma. She very responsively answered all my questions about the vehicle. She explained the options about the vehicle and explained how to pair my phone's bluetooth and operate multimedia screen. That made my return drive back home more pleasurable. Great job! More
Best buying experience! Steve Holifield went above and beyond any expectations I had. I will be returning for the next vehicle I purchase. You are highly recommended. Thank you beyond any expectations I had. I will be returning for the next vehicle I purchase. You are highly recommended. Thank you More
Service department works together as a team. When I arrived I was greeted in line outside and told they were moving the cars ahead of me and my adviser would be with me shortly. While waiting someone c arrived I was greeted in line outside and told they were moving the cars ahead of me and my adviser would be with me shortly. While waiting someone came and filled my window fluid and wiped my windshield. This was a very nice touch. My adviser was prompt and extremely polite. I appreciated that. He explained what they would be doing to replace the flapping rubber on each side of my windshield and that it was covered with my warranty. He told me he would come for me when my car was done. During my stay in the waiting room a friendly employee came and checked to see if I had any questions or needed anything. This was a very nice addition to waiting room time. She came several times to see everyone. The extra care made me feel good that I wasn't going to be forgotten and left to sit and wait unnecessarily. Thank you for the little extra touches. This was my second visit in the week. Both were exceptional. More
From the moment we walked through the door we were treated with the utmost care. My wife and I have never met a friendlier and courteous staff at a dealership before this visit. Michelle was a true pr treated with the utmost care. My wife and I have never met a friendlier and courteous staff at a dealership before this visit. Michelle was a true professional and a joy to work with. If you're looking for a friendly, non-pushy, no pressure dealership to purchase your next vehicle, we highly recommend Quality Imports in Fort Walton Beach! More
The service staff was very friendly. I had a very quick turn-time of less than an hour on servicing--it was a very professional operation... I had an excellent experience overall. turn-time of less than an hour on servicing--it was a very professional operation... I had an excellent experience overall. More
I expected 40K service with numerous recalls on my 2005 Tacoma to take one week when it only took 2 days. We received our truck in a very clean condition. Tacoma to take one week when it only took 2 days. We received our truck in a very clean condition. More
This was an internet sale as a surprise birthday gift. All of the above people were involved and all did an outstanding job from the initial contact to delivery. All were knowledgeable, personable and ma All of the above people were involved and all did an outstanding job from the initial contact to delivery. All were knowledgeable, personable and made the experience easy and fun. Special hats off to those my husband and I dealt with - Matt Jamieson, Lloyd Pedersen and Matt Hunnicutt. More
I have always had a great experience with Quality Toyotas Crew of Professionals.For all those who post that they are told one price and get a different price when all done are wrong.They keep you updated at Crew of Professionals.For all those who post that they are told one price and get a different price when all done are wrong.They keep you updated at all times if anything changes or not.Awesome job on Mr.Elliots end he took very good care of me and my family the whole time and put us in a rent a car at no cost till our truck was completed.Great Experience and if you don't want quality work take your ride to some mom and pops mechanic and see what you get. Thanks More