Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Fort Walton Beach
Fort Walton Beach, FL
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 533 reviews
May 03, 2014
Software Recall and New Set of Tires Very pleased to be able to schedule a recall and getting a new set of tires. Appointment was easy to set up and Steve was very helpful while writing Very pleased to be able to schedule a recall and getting a new set of tires. Appointment was easy to set up and Steve was very helpful while writing up the order. I was promptly called when the work was complete and the car was cleaned and ready to go when I arrived to pick it up. More
by 2009Toyota
April 30, 2014
Always willing to work with people I have enjoyed working with the people at Quality Toyota. They are very friendly and are willing to work with people no matter the situation. I will c I have enjoyed working with the people at Quality Toyota. They are very friendly and are willing to work with people no matter the situation. I will continue to do business with them for many years. More
by kijo921
Employees Worked With
Steve Tucker
April 27, 2014
great experience had a great experience. Elloitt as very helpful . glad they have taxi(part of customer service i love) that take me to the mall and i don't have to had a great experience. Elloitt as very helpful . glad they have taxi(part of customer service i love) that take me to the mall and i don't have to wait in for my car. More
by wanda1
Employees Worked With
Elliot Gentry
April 26, 2014
Recall I had to bring my 2007 Toyota Tundra in for service on some warranties that were out on my vehicle. Barbara and everone else were great. Thank You! I had to bring my 2007 Toyota Tundra in for service on some warranties that were out on my vehicle. Barbara and everone else were great. Thank You! More
by Randall Bennett
Employees Worked With
Randall Bennett, Barbara Higginbotham
April 24, 2014
service This was my 5000 miles service and set up an appointment vrery easy. Very friendly, quick and very good service. I would recommend to my friends This was my 5000 miles service and set up an appointment vrery easy. Very friendly, quick and very good service. I would recommend to my friends More
by yukog
Employees Worked With
Chris Stowe, Elliot Gentry
April 20, 2014
%000 mile service Appreciate that I was able to get a short notice appointment for service. I was getting ready to go on a trip and needed a quick appointment. Servic Appreciate that I was able to get a short notice appointment for service. I was getting ready to go on a trip and needed a quick appointment. Service was timely and courteous. More
by JohnLieb
Employees Worked With
Barbara Higginbotham
April 18, 2014
A wait but worth it We had to order the exact Tundra we were looking for. It took about 2 months but we are thrilled with the truck. It was just what we wanted and Matt We had to order the exact Tundra we were looking for. It took about 2 months but we are thrilled with the truck. It was just what we wanted and Matt helped it come into reality. More
by satch59
Employees Worked With
Matt Hunnicutt, Matt Jamieson
April 17, 2014
Brand new car issue with service My new Scion XB showed the tire pressure indicator light. As the car had less than 200 miles on it, I did not know whether there was a real problem o My new Scion XB showed the tire pressure indicator light. As the car had less than 200 miles on it, I did not know whether there was a real problem or whether the sensor was defective. (I did look at the tires and saw that they were not low visually) I returned to the dealership to have the issue checked out, and Lloyd referred me back to service where they would check the sensor and add air if necessary. When I got back to service, the service coordinator tried to sell me a Nitrogen fill rather than checking out the issue of low pressure vs a defective sensor. This is NOT the way to do business - it turned out that the car had left the dealership with marginal tire pressure which dropped during a short road trip, the sensor was OK, and all the tire needed was a little air. After some discussion when the coordinator tried to explain that a Nitrogen fill (at a cost to me on a NEW car) would be less sensitive to a temperature shift, I opted to have them only check the sensor and add air if necessary. She managed to make a problem out of something that should have been handled with a smile and expeditiously. If the cure to this sensor issue is to use Nitrogen fill, then all cars should use this rather than air as a factory installation! More
by efxb
Employees Worked With
Barbara Higginbotham
April 17, 2014
Everything was great! It was very busy when I came in but everyone was nice and helpful. While I was there I also looked at the new Rav 4 It was very busy when I came in but everyone was nice and helpful. While I was there I also looked at the new Rav 4 More
by mona1955
Employees Worked With
Barbara Higginbotham
April 12, 2014
Barbara is always friendly and helpful. If there is an issue with the car, she presents the issue and my options. I never feel pressured to take a particular action. issue with the car, she presents the issue and my options. I never feel pressured to take a particular action. More
by Cathyblanchard
Employees Worked With
Barbara Higginbotham
