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Toyota of Fort Walton Beach

Fort Walton Beach, FL

2.5
533 Reviews

1006 N. Beal Parkway

Fort Walton Beach, FL

32547

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Showing 533 reviews

May 24, 2014

Not sure what this means Barbara is always pleasant, knowledgable, and professional. I will always request her as my service provider. However, all these surveys after each More

by jhtomita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Higginbotham
May 27, 2014 -

Toyota of Fort Walton Beach responded

We really appreciate that you took the time to write a positive review of our service department. We're sorry for the inconvenience of being contacted after service. Each service is a unique experience and Barbara and the Quality Imports staff are always looking for ways to improve each and every service. Feel free to call and opt out of the service emails. We truly value your business and look forward to serving you in the future.

May 24, 2014

Great service Barbara went well beyond my expectations to make my service experience a great one. She and Marian Owens were fantastic and deserve many thanks for t More

by Reidwestphal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Barbara Higginbotham
May 27, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your kind words about Barbara, Marian, and our Quality Imports staff. We look forward to your next visit and truly value you as a customer.

May 23, 2014

2014 Toyota Tacoma I was able to get the exact pick-up that I requested by ordering it through the dealership. When I received it, I found it to be everything that I co More

by Pensacola_FL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunnicutt, Michelle Mikita, Nathan Griffin, Justin Bendickson
May 23, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your positive review and kind words. We are pleased that we were able to meet your expectations and that you are considering buying another Toyota from us. Your loyalty means a great deal to us. Justin, Michelle, and the Quality Imports staff strive to go above and beyond for each customer. Thanks again for your business.

May 22, 2014

Service Provided I am a long-time customer at Quality Imports and the service has always been outstanding. The staff is very professional and most helpful. I could not More

by setaymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coy M Yates, Barbara Higginbotham
May 23, 2014 -

Toyota of Fort Walton Beach responded

Thank you for providing your time to give Quality Imports such a kind review. We look forward to your next scheduled service and want you to know that we truly value you as a customer.

May 22, 2014

Great Experience I have to say that the experience I had at the Quality Imports service department was great. I arrived a little early but they took my truck in very q More

by adamsjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Higginbotham
May 23, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your feedback of our service department. Barbara and the Quality Imports staff work very hard to provide the best service possible in order to earn customer reviews like this. We hope to see you again soon, and want you to know that we appreciate and value your business.

May 22, 2014

I don't know I was disappointed that you have discontinued the ethanol service. The damage to the engine was discussed at the new owners meeting and we were encou More

by fmercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your positive review of our service department. We are sorry we no longer provide the ethanol service. Also, thank you for coming to our new owners meeting. We look forward to seeing you again next time.

May 16, 2014

service and installation of splash guards Darwin Grubs did a great job as he always does.Marisia Healey also helped the parts department help me correctly. thanks again Berney Benham customer More

by bumperking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Grubbs
May 23, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your recent review of our dealership. We appreciate the positive review and the kind words. Our service department and sales staff work very hard each and every day to make sure our customers have the best experience possible.

May 16, 2014

Thanks for Renewing our Faith in Dealerships and Salespeople We were upfront with Debbie about our needs and wants from the beginning, and she delivered. She was equally upfront with us, and we felt like our dea More

by steviesays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Williams
May 23, 2014 -

Toyota of Fort Walton Beach responded

We really appreciate that you took the time to write a review of our dealership. Debbie and the Quality Imports staff work very hard to provide the level of professionalism that is expected and, in most cases, go above and beyond. We look forward to the next opportunity of seeing you and as always we value your business.

May 11, 2014

Warranty Service To have a employee that goes "above and beyond" means they realy love their job.. This was my first warranty service with my new car and it went gre More

by cebishop48
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darwin Grubbs
May 13, 2014 -

Toyota of Fort Walton Beach responded

Hello Mr. Bishop, Thank you for your wonderful review of our service department. Darwin is a great service adviser and we are so glad you think that way too. We look forward to seeing you again for your second warranty service. Thank you for your continued business.

May 10, 2014

Good Toyota Service The only item that I can complain about and this is a minor detail was the technician forgot to reset my service light. Other than that the service w More

by barriosb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2014 -

Toyota of Fort Walton Beach responded

Thank you for your comments about our service department as we are always looking for ways to improve. We are sorry about the minor inconvenience and hope that it doesn't discourage you from seeing us again next time you are due for service. Thanks again for your time.

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