Toyota of Fort Walton Beach

Great Service My Tundra was towed in, I requested Elliot Gentry as my service adviser (had worked with him previously on another issue with my truck). Truck needed My Tundra was towed in, I requested Elliot Gentry as my service adviser (had worked with him previously on another issue with my truck). Truck needed a new starter, Elliot walked me through the whole process from beginning to end, very knowledgeable, courteous and professional. The male cashier (can't remember his name) was also very helpful and had great customer service. Would recommend to others. More

Wonderful customer service everyone was very friendly and professional at the same time. They addressed my issues and also took care of a recall issue i did not even know about everyone was very friendly and professional at the same time. They addressed my issues and also took care of a recall issue i did not even know about. Will definitely use them again and suggest them to others. I loved talking about unicorns and chocolate chip cookies. More

Happy I love my new Prius V and am very satisfied with the service I have received so far. Both employees who helped me were excellent. I love my new Prius V and am very satisfied with the service I have received so far. Both employees who helped me were excellent. More

Fast, friendly and easy! Although the service dept was very busy, I was in and out for my oil change/tire rotation in less than an hour. In at 7:19 and out at 7:59, that was n Although the service dept was very busy, I was in and out for my oil change/tire rotation in less than an hour. In at 7:19 and out at 7:59, that was nice. More

Brake bail out Darwin got my Tundra in working order after a botched brake job at another local shop. I won't make that mistake again. Excellent service! Thank you! Darwin got my Tundra in working order after a botched brake job at another local shop. I won't make that mistake again. Excellent service! Thank you! More

Great Experience My service was done in a timely fashion and as expected. There was a little oil spilled in the engine area but nothing that wasn't an easy clean up. G My service was done in a timely fashion and as expected. There was a little oil spilled in the engine area but nothing that wasn't an easy clean up. Gino was a great person to work with and provided updates as I waited. I will come back again for more services More

Walk in for service on my new Tundra it was every quick only took approximately two hours with all question answered. Very satisfied with the service I recei for service on my new Tundra it was every quick only took approximately two hours with all question answered. Very satisfied with the service I received. More

Good service The staff are always very friendly and helpful. Everything is handled very professionally and with speed. Steve is the best--very courteous and acco The staff are always very friendly and helpful. Everything is handled very professionally and with speed. Steve is the best--very courteous and accommodating to all customers. More

Repair of two recall issues It takes me almost an hour--on a good day--to get from my home to the dealership in FWB. Add to that a 4-hour repair stint--and then another hour hom It takes me almost an hour--on a good day--to get from my home to the dealership in FWB. Add to that a 4-hour repair stint--and then another hour home--and I have spent the better part of daylight hours in service to an automobile. I cannot fault the dealership: the people at Quality Imports are, to a person, friendly, attentive, informative. While I was told it would likely take three hours (and it turned into four), I had adequate materials with me to keep myself occupied, and once you're in for three, four is no big deal. What I would like to see is some recompense from Toyota! This is the second time I've had to sit around while a slew of recalls were addressed. Sure, it's great the stuff is getting fixed, but what ELSE could they do for me? (Something that would make a two-hour round trip worth it!) More