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Toyota of Fort Walton Beach

Fort Walton Beach, FL

2.4
535 Reviews

1006 N. Beal Parkway

Fort Walton Beach, FL

32547

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Showing 535 reviews

April 11, 2025

This dealer sold me a used Tacoma in January. They had put on new brakes and not tightened them properly, causing the mount to come loose after a few weeks. I reached out to several people at t More

by Kmcgee90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Koray
February 21, 2025

Sold me a used vehicle with a major hidden defect they did, or should have known about. Did not respond to multiple attempts to resolve the issue. Suggest you avoid them. More

by dickbeckemeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey Chaplin
November 09, 2024

So, my husband and I have been looking for a mid size suv. We drove down last Sunday. I can’t remember the salesman’s name but he was kind. We test drove a used Volkswagen Atlas. The car had clearly not More

by Ksharpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
September 05, 2024

Purchased a vehicle on a Friday and the sales associate said he would reach out to me in a few days to see how the vehicle was doing. The following Monday the vehicle started acting up and the check engine More

by Devinnfbbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
August 19, 2024

I purchased a vehicle recently and the sales team/management did not meet my expectations. The salesperson did not seem to care about my concerns and situation as I came there to look for a used More

by IL12
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Prefer not to mention a name
July 15, 2024

Just a word up about Jessa Wolford at Toyota of Ft Walton Beach, Fl. She is an excellent salesperson and is one to ask for by name if you should ever visit this dealership. Twice I have had her find me the v More

by Don K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessa Wolford
June 09, 2024

I have purchased two cars from Toyota of Fort Walton Beach. My first experience was fantastic, but my second experience has been nothing short of a nightmare. It has been over three months and five t More

by Blacklabeljax
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Corey Chaplin
May 04, 2024

Horrible dealership. They are there for upsells when you bring it in for service. They only want your money. Service is no longer a thing here. They sure boost their sal More

by cvondembach
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Mikita
April 18, 2024

They deserve zero stars. It's been three years since I bought my 2021 Camry and I still remember how they ripped me off like it was yesterday. I was in a hurry as I was car More

by Paul3637
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales Man, Mike Amiel
February 11, 2024

Brake Light Switch (Stop Light Switch Assembly) I own a 2005 Toyota Sienna XLE Limited. Around 2018 the vehicle stability control would suddenly arrest the rotation of one of the front wheels while More

by Toyota of FWB Customer
Recommend Dealer
Yes
Employees Worked With
Darwin Grubbs, Danny Donaldson
Feb 12, 2024 -

Toyota of Fort Walton Beach responded

We're glad to know that Robert was able to assist you and resolve the issues with your vehicle. We apologize for any inconvenience or frustration caused by this prolonged situation, as well as the cost of parts and labor. Our goal is always customer satisfaction, so we appreciate your feedback about our pricing structure. If there's anything else you'd like to discuss further, please feel free to reach out at any time! Thank you, Esperanza Cardenas - Assistant Service Manager - ecardenas@toyotafwb.com

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