Toyota of Fayetteville

Awful awful awful Awful staff and change their color worse than chemellion after you are done purchasing the vehicle. Never buy from this showroom. Sales person Mike 1s Awful staff and change their color worse than chemellion after you are done purchasing the vehicle. Never buy from this showroom. Sales person Mike 1st then Doug and the manager all very greedy and fox like attitude. More

Service Department employees nly pretend to service cars After running out of windshield fluid just days after the car was "serviced", a Service Manager and I did some looking around to see if anything else After running out of windshield fluid just days after the car was "serviced", a Service Manager and I did some looking around to see if anything else was missed. In short, yes everything was. They even made up numbers on tire tread. Service manager agreed the "inspection point checklist" was"pencil whipped" to say everything was ok when it was clear it wasn't. I wonder what they are wvwn doing back there. Service manager said hey have a high turnover for maintenance men because they aren't paid enough. NOT my problem. Pay them enough to have reliable people! More

Best Service department ever Bought a used car from this dealer 3 years ago. Very pleased with the vehicle. The sales force and the service department are WONDERFUL. They really t Bought a used car from this dealer 3 years ago. Very pleased with the vehicle. The sales force and the service department are WONDERFUL. They really take care of everything and treat each person as someone special. I would highly recommend this dealership and their service department. More

Test Drive I recently visited Toyota of Fayetteville because I was interested in looking at a new Toyota Corolla. I didn't have to wait very long to speak to som I recently visited Toyota of Fayetteville because I was interested in looking at a new Toyota Corolla. I didn't have to wait very long to speak to someone, and the salesman was friendly but not too pushy. I have his contact information and will be in touch soon. More

Disappointed. Overall not reliable to buy new car Overall not reliable to buy new car for best price. Advise to approach different dealers to buy a new car, if possible. • Does not have good recept Overall not reliable to buy new car for best price. Advise to approach different dealers to buy a new car, if possible. • Does not have good reception on arrival to the store. • Multiple sales persons involves for single customer and gives different Quotes for the same car and confuses the customer. • Talks different Quote in phone and sends email different Quote and shoes different cars than they talk (via phone) and the sent details via email. To confuse the customer. More

worst vehicle service ever! I went there this moring to get my car service and waited for nearly 2 hrs when I got out to my car finally, they didnot wash it, they did not vaccum I went there this moring to get my car service and waited for nearly 2 hrs when I got out to my car finally, they didnot wash it, they did not vaccum it, they did not check my tire pressure , cause I had the low lite on when I came there and when I left. So im tryong to figue out what excatly did they do for 2 hrs, cause tbey dodnt change my oil either. I am not happy with there service department and will not recommend it to anyone! More

After having a terrible experience at a different NW Arkansas Toyota dealer, it was so refreshing to deal with Rodney! He was honest & straightforward & got us the car we wanted for a price we could af Arkansas Toyota dealer, it was so refreshing to deal with Rodney! He was honest & straightforward & got us the car we wanted for a price we could afford. More

Honest and up front NO hidden manure. They Made an Honest and up front NO hidden manure. They Made an internet offer and HONORED IT FULLY. No bull sh$$ like their neighbors 20 miles to the north. Honest and up front NO hidden manure. They Made an internet offer and HONORED IT FULLY. No bull sh$$ like their neighbors 20 miles to the north. More

After speaking with over 10 dealers in the Oklahoma, Texas, and Arkansas area regarding a price quote for a Toyota Highlander Limited, Matthew won us over with his offer and came through with everything Texas, and Arkansas area regarding a price quote for a Toyota Highlander Limited, Matthew won us over with his offer and came through with everything that was discussed via email and phone conversations. We live in Tulsa so the entire deal was completed mainly through emails. (The car we were replacing had been declared a total loss five days earlier so we were on a tight deadline to find a new car and found contacting several dealers through the Internet was the best way to get competitive pricing quickly.) Matthew also took care of the financing over the phone as well so everything was ready to go when we arrived at the dealership. ( the 0% financing was a great deal too.)Matthew gave us a 90 minute tour of all the gadgets in the car including taking the time to sync our iPhones via Bluetooth. I have never had such an easy time purchasing a car. I would highly recommend this dealership to anyone. It was well worth our one hour and 45 minute drive! More

This was a price bait and switch. We received a trade in voucher on our car so took it in to talk with the gentlemen whom we purchased our last car with at the dealership because we liked him(Ron) and felt voucher on our car so took it in to talk with the gentlemen whom we purchased our last car with at the dealership because we liked him(Ron) and felt his word was good. We had met with the Toyota division of this dealership last fall and got the run around with them doing the switcheroo with numbers with the same out come. We left mad. Anyhow as we had the trade in voucher in which the trade in price on our car was $8750 we had Ron run all the numbers and decided to go through with the purchase of a Prius with the trade in. Ron took our voucher and also wrote all the numbers down and we agreed. We went to pick up the Prius and somehow the Toyota Division of this dealership had no paperwork(probably got shedded by them). They first said they would only give us $6300 on it but raised it to $8000. We were not happy but wanted the car so did agree but felt totally cheated out of $750. Our mistake was not getting copies of the paperwork that was written up with Ron for proof. As we highly trusted this salesman with a previous history with him so felt a handshake was sufficient. I still do not think Ron had anything to do with this situation. The salesmen working for the Toyota Division and well as all management (I believe we spoke with all) had the same attitude and I feel like they regularly play games like this with their customers. Anyway we were told our trade in was not even worth the $8000 they gave us and they would loose money but they turned around and sold it for over $12,000 a few days later. Anyway we received a feedback call from Toyota the day after the purchase and told them exactly what happened. It seems the dealership was able to listen to the taped phone call(we did not know this) and then called us and had my partner so upset he finally had to end the phone call. This was a typical price bait and switch and I want others who purchase from this dealership to be very careful and get copies of everything. It takes a lot of effort on our *After listing feedback on several sites, opening a case with Toyota as well as the BBB the manager of Fayetteville Auto Park became aware of this issue and send us a check to refund the $750. More