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Toyota of Erie

Erie, PA

2.4
31 Reviews
Toyota of Erie is part of the Preston Auto Group, one of Western PA and eastern Ohio’s largest automotive groups. With 11 dealerships representing 15 brands in Erie, New Castle, and Sharon, PA and Boardman, OH including 3 Toyota dealerships: Toyota of Erie, Preston Toyota of New Castle, and Toyota of Boardman. The Preston Auto Group employs over 500 associates in the area! The Preston Auto Group was founded in 1989 by Bob Preston and is now run by Bob’s sons Bobby Preston and Kevin Preston. The Toyota of Erie location was founded by Bobby Preston, Kevin Preston, and business partner Shane Lanigan. Toyota of Erie strives to provide the absolute best car buying and ownership experience you’ve ever had. Our goal is customers for life! That’s why we offer the Toyota of Erie Advantage which includes a FREE Lifetime Engine Warranty, FREE PA State Inspections for Life, FREE Tire Rotations for Life, and so much more! Our goal is to make car buying easy with our hassle-free car buying process! And with over 500 new Toyotas available, Toyota of Erie strives to provide our customers with a great selection of new Toyota to choose from. Plus check out our great selection of used vehicles and Certified Pre-Owned Toyotas with a 7-year 100,000-mile warranty. Giving back to the community of utmost importance to Toyota of Erie and the Preston Auto Group. To date, Preston Auto has donated over $2,000,000 to the communities we serve.
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5615 Peach St

Erie, PA

16509

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Showing 31 reviews

November 14, 2021

Salesperson was nice, but there was absolutely no wiggle room on the price of the vehicle I was looking at. More

by joepmuldowney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Toyota of Erie responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Joshua Bakuhn General Manager jbakuhn@toyotaoferie.com 814-868-3656

August 26, 2021

everything went very smooth hope it goes the same way for the service department i guess i will find out More

by steveabraham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian
Aug 30, 2021 -

Toyota of Erie responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Clint Sokolowski Service Manager clint.sokolowski@toyotaoferie.com 814-868-3656

Aug 31, 2021 -

steveabraham responded

good experiance so far

May 28, 2021

Cory was very helpful and easy to talk with. He approached us shortly after we walked in the door but wasn't pushy. Thank you Cory for your service! More

by Care8938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Jun 02, 2021 -

Toyota of Erie responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Toyota of Erie Team

March 25, 2021

Great sales assistant-Tom Lutsch. Very nice and patient.answered all my questions that I had.Also talking with Bobby was very nice as well.was very understanding about my situation and helped as we More

by Soch41806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lutsch,James(finance)
Mar 29, 2021 -

Toyota of Erie responded

We love hearing about customers that have a terrific experience at Toyota of Erie. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Toyota of Erie Team

January 12, 2021

It was an easy process. I came in with my husband knowing what vehicles we wanted to test drive; Tom Lutsch was able to get those for us and after discussing we proceeded with the process that was sm More

by ascully44
Recommend Dealer
Yes
Employees Worked With
Tom Lutsch
Jan 14, 2021 -

Toyota of Erie responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Toyota of Erie Team

December 06, 2020

Excellent workmanship and quick service. My Tundra was backed into and Toyota of Erie ( formerly Superior ) repaired the damage and it looks like brand new More

by Otters20032003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hill, Jenny and Bobby and the painter
Dec 08, 2020 -

Toyota of Erie responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Erie Team

July 20, 2020

I called to schedule a oil change I was booked two weeks later for 9 am. I pulled the car in at 8:55 am . At 11:00I decided to ask one of the men in the service department how much longer . The gentleman wa More

by cata
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not visible on thier shirts
Jul 22, 2020 -

Toyota of Erie responded

Thank you for sharing your thoughts and feedback with us, Cata. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Clint Sokolowski - clintsokolowski@toyotasuperior.com - Service Manager

December 18, 2019

Would not Recommend for anyone who has a warranty they will try everything possible to void it. Service will also become very defensive when you ask a lot of questions. It’s not like I hate dealerships bu More

by Hans.spencer
Recommend Dealer
No
Employees Worked With
Quinton
Dec 19, 2019 -

Toyota of Erie responded

Thank you for your feedback. After contacting your warranty company, the claim was denied due to an outside influence and, unfortunately, there is nothing more we are able to do. We apologize for any inconvenience. -Sincerely Clint Sokolowski, Service Manager.

November 15, 2019

Outstanding service and quality work. Jared Spaite, service adviser, has always provided me with outstanding service and quality work for both my personal and work vehicles. Thanks so muc More

by mark.blakeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Spaite
Nov 22, 2019 -

Toyota of Erie responded

We are glad to see that our team satisfied your automotive needs, Mark! We appreciate your positive feedback! Mike Hilling, Sales Manager, Michael.Hilling@toyotasuperior.com

February 20, 2018

Best sales ever Best people around. Family oriented. Mike myers, roger, paul and tim were awesome. Jeff and kim in finance are the best around. This is my fifth vehic More

by CLINT T SOKOLOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike myers, jeff latsko, paul joslin, tim fox, kim mccafferty