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Toyota of Erie
Erie, PA
31 Reviews
Toyota of Erie is part of the Preston Auto Group, one of Western PA and eastern Ohio’s largest automotive groups. With 11 dealerships representing 15 brands in Erie, New Castle, and Sharon, PA and Boardman, OH including 3 Toyota dealerships: Toyota of Erie, Preston Toyota of New Castle, and Toyota of Boardman. The Preston Auto Group employs over 500 associates in the area! The Preston Auto Group was founded in 1989 by Bob Preston and is now run by Bob’s sons Bobby Preston and Kevin Preston.
The Toyota of Erie location was founded by Bobby Preston, Kevin Preston, and business partner Shane Lanigan. Toyota of Erie strives to provide the absolute best car buying and ownership experience you’ve ever had. Our goal is customers for life! That’s why we offer the Toyota of Erie Advantage which includes a FREE Lifetime Engine Warranty, FREE PA State Inspections for Life, FREE Tire Rotations for Life, and so much more!
Our goal is to make car buying easy with our hassle-free car buying process! And with over 500 new Toyotas available, Toyota of Erie strives to provide our customers with a great selection of new Toyota to choose from. Plus check out our great selection of used vehicles and Certified Pre-Owned Toyotas with a 7-year 100,000-mile warranty.
Giving back to the community of utmost importance to Toyota of Erie and the Preston Auto Group. To date, Preston Auto has donated over $2,000,000 to the communities we serve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 31 reviews
July 08, 2024
Very dishonest both Brad the salesman and Mike the sales manager they both raised the price of my trade in by $2,000 but behind my back they raised the price of the new vehicle by $2,000/ FYI GET EVERYTHING manager they both raised the price of my trade in by $2,000 but behind my back they raised the price of the new vehicle by $2,000/ FYI GET EVERYTHING IN WRITING DON’T TRUST THEM More
by Mama
February 03, 2024
My 2019 Toyota was in Toyota's shop for 3 days. I was informed that a mechanic of 33 years and others could not find the problem in 3 days. My wife's mechanic came to our house and found the probl I was informed that a mechanic of 33 years and others could not find the problem in 3 days. My wife's mechanic came to our house and found the problem in 10 minutes, It was a max air flow sensor. I am just wondering why Toyota after 3 days couldn't find the problem. They cost me $50. They emptied a full tank of gas , that wasn't the problem. Go figure that a Toyota dealer could fix their own vehicles. For got to mention the part was $132. They charges me $1,000 for their work. I got that back, but they insinuated it my fault. Of course this won't remain here long More
by Skip
Employees Worked With
January 15, 2024
The staff was very friendly and efficient. The vehicle and price was just as described on line The vehicle and price was just as described on line More
by JD
Employees Worked With
April 30, 2023
Well emailed about a 4runner. Was interested in trading in my jeep. Couldn't get a response. When I did they didn't want to talk. Didn't want to work on a price. They stopped res Was interested in trading in my jeep. Couldn't get a response. When I did they didn't want to talk. Didn't want to work on a price. They stopped responding all together. Went and spen 41k at a dealer down the road. I won't waste my time with toyota of erie again. More
by John wick
Employees Worked With
September 28, 2022
Sales personell too disrespectful and aggressive with the client. In special “Carl” he almost hit my friend with the phone. Really bad customer service. Never going to thrust this dealer again. client. In special “Carl” he almost hit my friend with the phone. Really bad customer service. Never going to thrust this dealer again. More
by Keishla
July 13, 2022
We put $1000 down on a Highlander. Was told it should be expected in within 30 days. It took 45-50 days to come in and we happened to be on vacation, which we had informed the dealer Was told it should be expected in within 30 days. It took 45-50 days to come in and we happened to be on vacation, which we had informed the dealership of. Toyota of Erie called us, said the vehicle was in, I told them we would be back in two weeks and they informed us if we couldn't pick it up immediately they would sell it to someone else. No one tried to work with us or find a solution, just basically tough luck. Now we're 50 -60 days behind on a new waiting list with no car in sight. Not happy about how we were treated. More
by Sallie
Employees Worked With
May 21, 2022
I traveled over 100 miles to purchase my new Toyota Tundra TRD PRO. This certainly was my very best buying experience ever! I arrived to a very warm welcome by Cory in Sales. The whole process was Tundra TRD PRO. This certainly was my very best buying experience ever! I arrived to a very warm welcome by Cory in Sales. The whole process was smooth and fast! It was worth every mile and I will definitely do business with Toyota of Erie in the future! I truly recommend Toyota of Erie to anyone in the market for a used/new vehicle! I promise they will take care of you! More
by Tony
Employees Worked With
Cory and staff
May 10, 2022
Overall the dealership could use more signage to identify different areas of the dealership. The 2 people I worked with, Kaeleigh Hammerman & Kevin Joslin were great. Everyone working there was friendly. different areas of the dealership. The 2 people I worked with, Kaeleigh Hammerman & Kevin Joslin were great. Everyone working there was friendly. More
by claudia
Employees Worked With
Kevin Joslin
