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Toyota of El Cajon

El Cajon, CA

4.8
1,398 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,398 Reviews of Toyota of El Cajon

August 24, 2026

Jonathan was helpful nice. Very knowledgeable about the product and the things I need done. I also liked how dated a video on the pre-inspection. More

by jimhutson1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service advisor
August 24, 2026

Good service. My wait was longer than anticipated. Since purchasing RAV4 in 2021, dealership has been fine. More

by barbarakennerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong
August 20, 2026

Alejandro gave me excellent customer service and made sure of it. Thank you. Thank you again More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 21, 2026 -

Toyota of El Cajon responded

Denise, your kind review warms our hearts! Thank you from the Toyota of El Cajon Team.

August 20, 2026

It’s been a struggle with this dealer. The last three visits with my car maintenance, the mechanic left greasy stains on our very clean seats. They offered to wash it, which was nice. But More

by Prius owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro, Dennis, Anthony
Aug 20, 2026 -

Toyota of El Cajon responded

Thank you for sharing your experience. We sincerely apologize for the repeated issues and understand your frustration. Please know that we take this seriously and will be discussing your concerns with our technicians and service team to help ensure this does not happen again. We are here to make this right and would like to offer you a complimentary mini detail. I would also appreciate the opportunity to learn more about the details of your experience so we can address them with our entire team. Please reach out to me at your convenience, and I will be happy to personally arrange this for you. Sincerely, Laura Brewer Guest Relations Manager (619) 270-36195 (Direct) lbrewer@toyotaofelcajon.com

August 18, 2026

Thanks John for your support I appreciate, your the best, I appreciate the offers it’s very helpful More

by rafibarakzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz, Susan Nguyen
Aug 18, 2026 -

Toyota of El Cajon responded

Thank you for your confidence in John and Toyota of El Cajon! We appreciate your business.

August 17, 2026

Excellent service, appointment always on time and service provider Simo is the go to man. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simo
Aug 18, 2026 -

Toyota of El Cajon responded

Hi J, thanks so much for taking the time to leave Toyota of El Cajon a great review! Simo will appreciate your shoutout.

August 16, 2026

Scheduled an appointment for regular maintenance on the same day. The oil change and tire rotation took less than an hour on a busy Saturday! More

by RAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barrett
Aug 17, 2026 -

Toyota of El Cajon responded

We love to hear it! Thanks for choosing Toyota of El Cajon and for sharing your experience with our team. See you next time!

August 12, 2026

Had a great experience again. Laugh was my service coordinator, he was friendly and knowledgeable, kept me informed on my cars service, was helpful in explaining my service optio More

by catdobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith
Aug 13, 2026 -

Toyota of El Cajon responded

It sounds like you had a successful visit from start to finish! We’ll be sure to pass on your excellent feedback to Laugh. See you next time at Toyota of El Cajon!

August 11, 2026

Excellent service I watched the inspection which told me exactly what was needed. I would recommend Jonathan and your dealership. Thank you More

by djp1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barrett and Technician 3760
Aug 12, 2026 -

Toyota of El Cajon responded

Thank you for recommending Jonathan and our team! We appreciate your business and look forward to helping again at Toyota of El Cajon. Safe travels!

August 10, 2026

Service techs were very courteous + friendly. Car was finished sooner than expected. Always great service from Erick Bensted. More

by retiredgma65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz
Aug 11, 2026 -

Toyota of El Cajon responded

We appreciate your continued trust in Erick and our team! Thank you for choosing Toyota of El Cajon and for sharing your positive feedback. We look forward to serving you again!

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