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Toyota of Easley - Service Center

Easley, SC

4.6
1,039 Reviews

1,039 Reviews of Toyota of Easley - Service Center

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March 04, 2025

Very reasonable and great customer service Kevin Biddle is a great man I will be going back More

by STONEYMOORE460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
Mar 05, 2025 -

Toyota of Easley responded

Thank you for allowing us to service your vehicle. We appreciate your 5 star review.

March 03, 2025

I made the appointment on Tuesday afternoon for Friday. I was told the part was in. When I came on Friday (after leaving work early) I waited an hour and was told the part would have to be ordered. Not More

by Lindsey12153
Recommend Dealer
No
Employees Worked With
Ian Mack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Easley responded

I am so sorry for your inconvenience, Lindsey. I appreciate your feedback and letting us know about your situation. I will pass this along to the parts manager.

March 03, 2025

Friendly workers in the service department! Fast service for my 20,000 mile check - like not much longer than 1/2 hour! Great experience! More

by nanledfordrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Toyota of Easley responded

Thank you for your review and 5 stars! We appreciate your business.

March 02, 2025

I always feel well treated, they are very attentive and polite and I never have to wait for too long. More

by paola.cristina2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Easley responded

Thank you for your positive feedback. We appreciate your business.

March 02, 2025

Very friendly services and clean service area and waiting area. The young lady who was my service advisor was very polite and helpful. More

by GBURDETTE1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack was not my service advisor
Mar 03, 2025 -

Toyota of Easley responded

Thank you for your review. We appreciate your business.

March 02, 2025

Very professional. I was in and out much quicker than I expected. All my service details were explained to me thoroughly. More

by chadfin2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Easley responded

That's great news, Chad. We appreciate you allowing us to service your vehicle.

March 01, 2025

Once again Jacinda is a rock star. She IS the reason my family travels from Seneca and Greenville to your dealership. I hope your dealership has long-term plans for her. She is knowled More

by stguthman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda
Mar 03, 2025 -

Toyota of Easley responded

Jacinda a rock star! Thank you for traveling to come see her. I will share your review with her and we appreciate your kind feedback.

March 01, 2025

Great experience from top to bottom. Very professional and handled my recall repair with no hassles. More

by SLEWIS17
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I would rather not leave a written review at this time maybe at the next service jib More

by DAREWARD1947
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
Mar 03, 2025 -

Toyota of Easley responded

Thank you, Mr. Ward. You can always call us any time if you have feedback you would like to share.

February 28, 2025

Truck was serviced on time and assistants were courteous and very helpful. Missed the snacks in the waiting room. More

by RBEAST_TROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Easley responded

Thank you for your feedback. We will definitely take your comment into consideration.

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