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Toyota of Easley - Service Center

Easley, SC

4.5
1,096 Reviews

1,096 Reviews of Toyota of Easley - Service Center

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May 26, 2025

Great service as always! !!! Everyone is always so welcoming, very fast and professional service! Will be back More

by C. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Easley responded

Thank you for the 5 star review.

May 25, 2025

Extremely disappointed. A 1 1/2 appointment ended being 3+ hrs and still wasn’t able to fix the problem. Mostly because of the way Toyota designed this. We have spent over $ More

by JEANBOITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for your review. I regret that our service department was unable to fix the problem. I will look closely into your appointment and follow up if further information is needed.

May 22, 2025

Nxjd dndndnd dndnd dndnd dndnd dndnd dndn d d f f a f s a a s More

by teens26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Eventually got an appointment when I was able to recover a password to my own account. I was told a week earlier by the service department that they would be in touch to schedule an appointment, but that ne More

by gdayswu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

I apologize about the difficulty in making an appointment. Please feel free to give us a call here at the store if our on line service appointment setter isn't working properly.

May 22, 2025

I was made to wait over 4 hours for a simple oil change and a Bluetooth diagnostic. My car was ready after a couple hours but I was made to wait until they figured out who pays the bill on a company car. T More

by mike_howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for taking the time to write a review about your service experience. Excellent customer service is extremely important to us, so I apologize that you were not completely satisfied. Please feel free to reach out to the service manager 864-855-2233.

May 18, 2025

Everything went well and we were very pleased. I highly recommend service and staff for their services. More

by ken
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Toyota of Easley responded

Thank you, Ken. We appreciate your business.

May 18, 2025

This is the third time I have submitted this rate. I don’t know how many more times I need to do it More

by little3saint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Toyota of Easley responded

Thank you for review. We are pleased that you took the time to share again.

May 18, 2025

Kevin is the BEST! He is a true asset to your organization. I only work with him because I know he is trustworthy, customer oriented and always has a smile. More

by SMITHVLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Toyota of Easley responded

We agree that Kevin is great. Thank you for your 5 star review.

May 18, 2025

The service staff are knowledgeable and friendly. I usually drop my car off after hours and I get a call the next morning. My car is always ready on time! More

by dcgdmd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Toyota of Easley responded

That's great to hear. We appreciate you allowing us to service your vehicle.

May 17, 2025

Pleasant, knowledgeable, helpful for elderly, and a very good experience which I have had every time I’ve had my truck serviced. More

by russianeggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trinity Bentley
May 20, 2025 -

Toyota of Easley responded

Thank you for leaving a 5 star review. We appreciate your business.