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Toyota of Easley - Service Center

Easley, SC

4.5
1,112 Reviews

1,112 Reviews of Toyota of Easley - Service Center

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May 15, 2020

This is my first time at this place. There is no instruction where to go or who i need to contact.Not warm welcome, information not correct More

by Khanh nguyen
Recommend Dealer
No
Employees Worked With
Male, dont remember name
May 18, 2020 -

Toyota of Easley responded

Thank you for your review, Khanh. I apologize that you did not have a positive experience in our service department. Please allow me the opportunity to speak with you and hopefully I can restore your confidence in Toyota of Easley. Kris Dahlgren, Customer Relations Manager, 864-855-2233.

May 06, 2020

The service team always goes out of their way to take care of you!! We drive past two other dealerships on the way here because of the great service! More

by jculbertson9
Recommend Dealer
Yes
Employees Worked With
Glen
May 06, 2020 -

Toyota of Easley responded

Thank you for the great review. We appreciate you coming to Toyota of Easley and allowing us to service your vehicle. We appreciate your loyalty.

May 01, 2020

Had a recall service completed on my truck. Service was excellent. The service for my truck was completed in a couple of hours with a courtesy call to let me know. Fast and professional! More

by Jon
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
May 04, 2020 -

Toyota of Easley responded

That's awesome news. Thank you for allowing us to service your vehicle. We appreciate your business.

April 21, 2020

Timely Service My experience was timely and well understood by the service phone agent. She understood what was needed and scheduled service for the same day. Steven More

by Real person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phone agent, Steven Carter, Christine, Joe H.
Apr 21, 2020 -

Toyota of Easley responded

Thank you for the excellent feedback. It's our pleasure to provide you with a great experience. We appreciate your business and stay safe.

February 24, 2020

I was a brand new emergency client with a tough problem and Steve Morris at Toyota took amazing care of me, fixed my problem in less than 24 hours and was fair! More

by Steweee
Recommend Dealer
Yes
Employees Worked With
I worked with Steve Morris.
Feb 25, 2020 -

Toyota of Easley responded

I'm sorry that you had an emergency, but so glad that Steve was able to take good care of you. Please let us know if there is anything else we can do for you. We appreciate you taking the time to leave a review.

February 20, 2020

Toyota Easley I would only recommend service department at this time trust worthy. I have been a customer since 1995. I am willing to drive from Simpsonville to do More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin great to work with also. Had a problem with service issue and Michael willing to resolve issue. However, I see difference in customer friendly employees over the years, Glen Etwaru
Feb 21, 2020 -

Toyota of Easley responded

Thank you for your business. We appreciate your loyalty to Toyota of Easley.

February 17, 2020

Toyota of Easley has always taken care of my vehicles with great service in an honest and timely manor at a competitive price. Kevin biddle on service dept is always looking out for his customers. Wouldn More

by Douglasljr
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Biddle, David Garrett
Feb 18, 2020 -

Toyota of Easley responded

We appreciate your loyalty. Kevin is awesome and we are fortunate to have him on our team. Thank you for taking the time to leave a review.

February 14, 2020

Customer service was quick and efficient ! I had questions regarding another issue that I was not there for. They found the answers for me and were extremely courteous . More

by Cindy2421
Recommend Dealer
Yes
Employees Worked With
Jacinda, Glen Etwaru
Feb 18, 2020 -

Toyota of Easley responded

We appreciate your kind words. It's our pleasure to help you.

February 01, 2020

Kevin takes good care of my service needs. Very friendly and professional. Waiting area is clean and comfortable. Cashier was very friendly and courteous. Pleasant experience. Thanks More

by Papaandfafa2
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 03, 2020 -

Toyota of Easley responded

Thank you for sharing your experience with us. Kevin is awesome and we are so pleased that everyone was friendly and took good care of you.

January 09, 2020

At my recent oil change appointment, Michael was very helpful. He reviewed my account and advise me of future work I needed to have done. He answered all my questions and the service was performed quickl More

by Cgenemoore
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Jan 09, 2020 -

Toyota of Easley responded

Good morning. Thank you for the great review. We truly appreciate your business. We look forward to seeing you again on your next service visit.

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