Toyota of Easley - Service Center

I don’t like I how they do they had my truck for3 hours at the end their said didn’t had the parts so I just waisted my time sitting in there and they didn’t fixed my truck at the end their said didn’t had the parts so I just waisted my time sitting in there and they didn’t fixed my truck More

Repaired a recall problem, quickly and efficiently. The people who work there are very nice as well as knowledgeable. The people who work there are very nice as well as knowledgeable. More

Great service. Ms. Bentley was very helpful. She helped us get extra equipment for the car (paint pen). Ms. Bentley was very helpful. She helped us get extra equipment for the car (paint pen). More

Had an appointment for my daughter’s car to get an oil change at 12:30. She told them at check in she would be waiting. I called at 2:30 to get a status because she was still waiting and was too shy to go change at 12:30. She told them at check in she would be waiting. I called at 2:30 to get a status because she was still waiting and was too shy to go ask for an update. I was told the shop was backed up but she would be out in 20 minutes. I got a phone call at 3:10 asking if I wanted any of the recommended services to be completed. I said no because I was told at 2:30 she would be out in the next 20 minutes and she could not wait any longer or she would be late for volleyball practice. An oil change that is scheduled should not take 3 hours. They also would not take her $10 off coupon I sent with her because I did not tell them about it when I scheduled the appointment, which I have never had to do before. Just another disappointing trip to the service department. I had my car and my son’s truck done a few weeks ago as a test since we had such bad experiences the last several times there. Ian made things right with those problems and I wanted to give it another shot. Both of our trips were fine so I thought it would be safe to continue with routine maintenance for all of our vehicles, but I am yet again disappointed. More

Pleased that they saw me on short notice but disappointed in the long wait time in the long wait time More

Had a 3:30 appointment was told it might take one hour and a half to two hours was surprised to see it only took one hour good job .Thanks Kevin for getting me in and out so quickly and a half to two hours was surprised to see it only took one hour good job .Thanks Kevin for getting me in and out so quickly More