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Toyota of Easley
Easley, SC
1,365 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,365 reviews
November 03, 2024
Wrong tires were ordered. Notified Ryan and he checked and stated the wrong tires were ordered and put on. The shop should have double checked since the work order had the cor Notified Ryan and he checked and stated the wrong tires were ordered and put on. The shop should have double checked since the work order had the correct tires on it. It took a couple of days but everything was made right and I was taken care of. The correct tires were finally installed and was offered a couple of services and lifetime rotation for my troubles More
by Aganz1070
Verified CustomerEmployees Worked With
Ryan
November 01, 2024
Supposed to get a second key fob for my new truck. Order placed and Toyota of Easley scheduled an appointment for me. I sat at the dealership for over an hour and then was told the part was not ther Order placed and Toyota of Easley scheduled an appointment for me. I sat at the dealership for over an hour and then was told the part was not there and that it is on backorder. I wasted three hours of my time when the dealership could have easily called me and let me know the part was not there. Also, why is the fob not available when Toyota contacted me to let me know it was available? More
by skeeter1
Employees Worked With
November 01, 2024
The very best ! ! No other place would I go ! The wait time was fast and reliable ! ! No other place would I go ! The wait time was fast and reliable ! More
by MARTHATINSLEY
October 31, 2024
Great people, checked in before 10:50am Said it would be 2 hour wait, got out done about 3:30pm, super nice people, things happen, it will be better next, thank Daniel for your help and all that helped m 2 hour wait, got out done about 3:30pm, super nice people, things happen, it will be better next, thank Daniel for your help and all that helped me out, did a great job on my truck, I am sure it will be a 5 star visit next time, Thanks, Johnny Poole SR More
by DACUSVILLEROCKER
Employees Worked With
October 31, 2024
The wait time was terrible. Was told a little over 1 hr. was 2 hrs. Was told a little over 1 hr. was 2 hrs. More
by angieell
Employees Worked With
October 31, 2024
My Rav4 has needed a part replaced for two years. In the beginning I was told that it would take a month to get part in. Next I was told it would be several months because I was #200+ on a waiting li In the beginning I was told that it would take a month to get part in. Next I was told it would be several months because I was #200+ on a waiting list. After a year I was told one person was ahead of me. I still don't have replacement part. Since there were so many, I tend to think it was a faulty part and should be free instead of $400. However, the part has yet to come in and nobody will call me. One star is generous. More
by presbyterianfrog
Employees Worked With
