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Toyota of Easley
Easley, SC
1,794 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,794 reviews
May 29, 2025
Michael absolutely provides a fantastic car buying experience. He absolutely made the experience of buying my first vehicle. Can’t recommend him and his Toyota if Easley Team more. experience. He absolutely made the experience of buying my first vehicle. Can’t recommend him and his Toyota if Easley Team more. More
by DMurtaugh
Employees Worked With
May 29, 2025
Good friendly service, Knowledgeable techs, efficient service, fairly reasonable waiting time for tasks completed. Will return service, fairly reasonable waiting time for tasks completed. Will return More
by Joan Avery
Employees Worked With
May 29, 2025
Finance Guy was great but needs to slow down and explain more about the total cost of the Service Agreement not just how much more a month it is. more about the total cost of the Service Agreement not just how much more a month it is. More
by ICTHI75
Verified CustomerEmployees Worked With
May 29, 2025
They are very polite and answer all questions you might have. You are treated very good. have. You are treated very good. More
by JANETCANTRELL
May 29, 2025
Had a 3:30 appointment was told it might take one hour and a half to two hours was surprised to see it only took one hour good job .Thanks Kevin for getting me in and out so quickly and a half to two hours was surprised to see it only took one hour good job .Thanks Kevin for getting me in and out so quickly More
by BADGAR49
Employees Worked With
May 28, 2025
Chris really listened to what I wanted and we worked together until we found a beatiful SUV that I could not be happier with. together until we found a beatiful SUV that I could not be happier with. More
by SHELDONLAKELAND
Employees Worked With
May 27, 2025
I was a long distance buyer. My brother visit the dealership likes a car and called me. I spoke to Kai and Walker. The transition was pleasant and smooth. There was zero deceit o My brother visit the dealership likes a car and called me. I spoke to Kai and Walker. The transition was pleasant and smooth. There was zero deceit or pushy sales pitch bullying. I flew down signed the paperwork was prepared ahead. Smooth and organized. I highly recommend. 10 Stars More
by Mary
Employees Worked With
Kai and Walker
May 27, 2025
If you have an appointment it doesn't mean much. Takes an hour for an oil change with or without an appointment. Very slow service for such a basic service. I think i can do better.. My tim Takes an hour for an oil change with or without an appointment. Very slow service for such a basic service. I think i can do better.. My time is worth something More
by ebertdf
Employees Worked With
May 27, 2025
I’m an out of town customer. From start to finish professional and organized. No hidden surprises. Walker and Kai exceeded my expectations. From start to finish professional and organized. No hidden surprises. Walker and Kai exceeded my expectations. More
by Mary
Employees Worked With
Kai Andersen and Walker
May 27, 2025
I have used this dealership in the past and typically they do okay. My experiences have seemed to get worse over time. I was waiting on my truck to get finished and the service writer called me on the ph they do okay. My experiences have seemed to get worse over time. I was waiting on my truck to get finished and the service writer called me on the phone (after I told him I would be in the lobby). He started to tell me all the things that were wrong with my truck and it needed to be done. By that point I had walked back to his desk. One of the things that he told me that needed to be done was my front brakes, and instead of waiting to see if I was going to get anything done they had already pulled my truck around to the front. Seems to me that if all this stuff needs to be done they would have waited for me to either check yes or no prior to bringing my truck around. Then when I walked around my truck I noticed oil all under the wheel hubs. Motor oil that looked like it had been slung up under the tires. Ridiculous that my truck came back to me filthy when I took it in clean. I will not continue to use Toyota of Easley. More
by Scott Pugh
