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Toyota of Easley
Easley, SC
1,578 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,578 reviews
Verified Customer
February 07, 2025
Very friendly. Knowledgeable. Gave me tips on features of my Rav4 that I wasn't even aware were already available. Knowledgeable. Gave me tips on features of my Rav4 that I wasn't even aware were already available. More
by WASALANE
Employees Worked With
Other Employees :
Not sure if it was Ian Mack or Dan Evjen, both names are on my paperwork
February 07, 2025
Did my checkup. Made suggestions but did not push me to buy services. Dropped my SUV but didn't take long at all. Ian was great and went over all that was done. W Made suggestions but did not push me to buy services. Dropped my SUV but didn't take long at all. Ian was great and went over all that was done. Was not sure about using a new service center, we moved from Charlotte, but I have found my new service with Toyota of Easley. More
by PREH
Employees Worked With
February 05, 2025
Always looks out for the customer and was helpful setting up the new truck camera Coreyspent 2 hours with me to get it operational! up the new truck camera Coreyspent 2 hours with me to get it operational! More
by ENFORCEDLAW
February 05, 2025
Salesman was very helpful and the used car manger was awesome. Would refer him to my friends awesome. Would refer him to my friends More
by dwayne.smith0
February 04, 2025
Jb did a good job explaining everything about the car, he was professional all the way. was professional all the way. More
by WILLIAMREEPS
Employees Worked With
February 03, 2025
I was recently getting a routine 105,000 service with my Prius. After waiting a while, I got a text message telling me that it was recommended I have several other maintenance things taken care of with the Prius. After waiting a while, I got a text message telling me that it was recommended I have several other maintenance things taken care of with the car. Suddenly, my $25 tire rotation was ballooning into more wait time (which I hadn't accounted for) and nearly $400 extra expense. I asked the service lady about it since I thought I recently had those special services done and she didn't go into any helpful detail except to say the maintenance services repopulate at a certain point (whatever that means). I declined the extra services so I could look into them independently. Apparently, what I was being offered should be done every 2 years or 30,000 miles (according to Toyota). It turned out I already had all those things done in March 2023 and wasn't near either of those cut-off points (time or mileage) to have them done again. I also used to get discount coupons in the mail but now I apparently have to search online for them before going to the dealership. Because I didn't know about this, I didn't receive any discounts as I have in the past. This experience makes me feel like the dealership does not have my best interest in mind but only wants to make money on expensive maintenance work. I was reminded repeatedly by email and text to leave a review. I was going to skip it but...here it is. More
by blpprt
Employees Worked With
I don't know what the service lady's name is. It's not the person listed above.
February 02, 2025
Toyota of Easley has been fair and does a great job ever since I bought my Toyota Camry from the with 57,000 miles on it. Now it has 253,000! They have kept it in great shape! I am hoping to reach 400,000! since I bought my Toyota Camry from the with 57,000 miles on it. Now it has 253,000! They have kept it in great shape! I am hoping to reach 400,000! More
by JULIA.K.LEZCANO
Employees Worked With
