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Toyota of Easley
Easley, SC
1,586 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,586 reviews
Verified Customer
December 07, 2024
What started out as less than stellar ended as well as could be hoped for. Ian Mack, in the Service Dept, listened to our concerns and seemed to understand our frustration. Although the decision was made could be hoped for. Ian Mack, in the Service Dept, listened to our concerns and seemed to understand our frustration. Although the decision was made to have the job finished elsewhere due to travel-time constraints, Ian proposed and fulfilled a solution that was agreeable to all involved. We have used Toyota of Easley for many years despite the long drive that we could avoid by using the much closer dealership. We have done that because they have always been clearly better than their competition. Looking forward to doing business with Toyota of Easley in the future. Thank you, Ian, and the Toyota of Easley team. More
by philemore
Employees Worked With
December 07, 2024
Jessica Cailyn Dacus Is an excellent service technician. Very friendly and helpful. Throughly explains the services received and costs. Great employee and I enjoy speaking with her. Very friendly and helpful. Throughly explains the services received and costs. Great employee and I enjoy speaking with her. More
by 1Dean
Employees Worked With
Jessica Cailyn Dacus
December 07, 2024
The dealership is very through always offers to get me a shuttle. Need to offer a car wash with service like Nissan. shuttle. Need to offer a car wash with service like Nissan. More
by PAULMCINTYRE091
Employees Worked With
December 06, 2024
All did a great job for my wife and I wi send anyone I can. Steven can. Steven More
by Carloman
Employees Worked With
December 06, 2024
Great experience and really great customer service. I highly recommend them to anyone needing car care! I highly recommend them to anyone needing car care! More
by Becky Richardson
Employees Worked With
December 06, 2024
This service department is a Perfect 10! ” We were welcomed and registered in a timely manner. Being an “over 80” woman I especially appreciated the attention to my elderly, passenger husband ” We were welcomed and registered in a timely manner. Being an “over 80” woman I especially appreciated the attention to my elderly, passenger husband. Service was explained and completed as expected. Kudos to the Toyota team at Easley, South Carolina. More
by tlbrune149
Employees Worked With
Kevin Biddle, and a sweet woman “greeter”
