Toyota of Easley

I stopped by Toyota Easley on Friday because the tire pressure light on my dashboard was lit. The advisor told me that they could check my tire pressure but that it would take about 1-½ hours because the pressure light on my dashboard was lit. The advisor told me that they could check my tire pressure but that it would take about 1-½ hours because they were so backed up. When I asked if he could look at my tires and tell me if they would be okay to drive on so I could do my errands and come back later he noticed that one of the tires was flat! He went ahead and checked me in. It still took about 1 ½ hours but the crew checked the tire and had to replace it due to the nature of the puncture. He kept checking in with me and updating me on their progress. The repair was finished in record time and the service advisor was exceedingly pleasant and welcoming. More

Attentive follows strict protocol adaptive courteous and good attitude goes over everything c client walks to vehicle c client good attitude goes over everything c client walks to vehicle c client More

Originally went in for an oil change and mount and balance four new tires. Ended up adding an alignment, break system flush, and service rear breaks. All of this took six hours to do while I was waiti balance four new tires. Ended up adding an alignment, break system flush, and service rear breaks. All of this took six hours to do while I was waiting at the dealership. My appointment was at 7:30. At 10am the technician was done with the tires and oil change. My advisor said for the other tasks it would take another hour and half from 10am. So I was expecting it to be done at 11:30. My services was not complete until after 1:30pm. I would have liked an update after it wasn’t done within the hour and half window. More

Every associate is friendly, polite and helpful. Service is always rendered in a timely and efficient manner. Service is always rendered in a timely and efficient manner. More

Every thing about the service was explained and options laid out. Customer service was knowledgeable and went over everything in detail. laid out. Customer service was knowledgeable and went over everything in detail. More

It was very good so far as I can tell. Thank you for the good experience Thank you for the good experience More

Wonderful experience. Dan Evjan kept me informed about my RAV4. I was out a little before he estimated! Dan Evjan kept me informed about my RAV4. I was out a little before he estimated! More

The woman of Service Department who assisted me was exceptional. She made me feel very comfortable and at ease throughout the entire process. She also provided me with clear and accurate time estimates exceptional. She made me feel very comfortable and at ease throughout the entire process. She also provided me with clear and accurate time estimates, and the entire Toyota team was highly professional. The service was incredibly fast and efficient. I am extremely grateful for their outstanding service. More

Everyone I worked with from start to finish made me feel welcome and appreciated as a customer. I purchased a used Highlander for my daughter but you would have thought I had bought a new Sequoia Capstone welcome and appreciated as a customer. I purchased a used Highlander for my daughter but you would have thought I had bought a new Sequoia Capstone by how I was treated. I will go there again when I am ready to trade in my BMW X5 for a Toyota! :"> More

Very through and punctual, courtesy,efficient ,very clean and on time and fair and respectful, and on time and fair and respectful, More