Toyota of Dothan - Service Center

Car is only a few months old and both seats are ripping. Service blamed it on clothes. Over the years, my family has bought 15 cars from the dealership and it will not happen again. Very unhappy and they d Service blamed it on clothes. Over the years, my family has bought 15 cars from the dealership and it will not happen again. Very unhappy and they do not care one bit. More

I took my truck in to get the brakes redone and I had a coupon they refused to use a coupon that I had and the manager told me that they were in it to make the money when the coupon said it was good in Al coupon they refused to use a coupon that I had and the manager told me that they were in it to make the money when the coupon said it was good in Alabama and Florida it was a nationwide coupon but they said they were not a participating dealer this is very upsetting More

I had my Prius V serviced today and everyone was so nice and attentive! I have 100% confidence in the Dothan service department and highly recommend this great team to take care of your Toyota vehicle.My s and attentive! I have 100% confidence in the Dothan service department and highly recommend this great team to take care of your Toyota vehicle.My service advisor was Danny Morris. I am very satisfied with the service on my Prius V. More

Service and staff are incredibly rude. Would not warranty the vehicle. Also want me to pay for rental while they fixed a recall on the truck. Been cursed at , called a liar, threatened. the vehicle. Also want me to pay for rental while they fixed a recall on the truck. Been cursed at , called a liar, threatened. More

Buying and Service I recently purchased a 2018 Toyota from Toyota of Dothan. My sales person was Caleb Long. He was very knowledgeable on the particular vehicle I was I recently purchased a 2018 Toyota from Toyota of Dothan. My sales person was Caleb Long. He was very knowledgeable on the particular vehicle I was interested in. I was scheduled to visit another dealership that day but, after talking with Caleb I saw no reason to continue shopping. He worked very hard to get the deal I had in mind. Today, June 17 2019 I took my vehicle for the 6 month service check. No problems! Checks, Service, wash and detail, in two hours. What GREAT SERVICE Bottom Line... Go to Toyota Of Dothan... SEE Caleb Long.. Dennis S. More

Excellent Service I am writin this review because of the excellent service I alway receive at this outstanding dealership. Jason tolbert is the best service person I ha I am writin this review because of the excellent service I alway receive at this outstanding dealership. Jason tolbert is the best service person I have met. He is friendly, and very caring about his customers and service they receive. Excellent Excellent. More

Service Department We went in for tire rotation and oil change. in February. We did not need an oil change as I have synthetic oil. They did the tire rotation and appare We went in for tire rotation and oil change. in February. We did not need an oil change as I have synthetic oil. They did the tire rotation and apparently, we needed to have the back breaks replaced. They called to let us know and then told us that our drive belt was cracked and needed to be replaced also. As we did not have the money for both we replaced the breaks. We wanted to get a second opinion on the drive belt and price as Toyota is very expensive. The mechanic, who we know and trust, told us our belt looked almost new! My question is does the service department lie to get more money? I am very disappointed and will not be using their service anymore. The fact that they blatantly lied disappoints me greatly. I do like the sales staff and they have always done us right and I love my Venza! More

Found lost item Had lost valuable item in vehicle. It was small and we could not find anywhere. We called the dealer and they scheduled us in in case they had to turn Had lost valuable item in vehicle. It was small and we could not find anywhere. We called the dealer and they scheduled us in in case they had to turn over to the body shop. We arrived early for the appointment. Three people met us and had found the item within minutes. They would not accept any payment and thanked us for being a customer. Service does not get any better than that! More

Could not schedule service Sun, Apr 29 tried to schedule svc for Mon, 1pm, Apr 30 for our 2004 Toyota van via the internet. Reply that svc rep would soon contact me. No svc rep Sun, Apr 29 tried to schedule svc for Mon, 1pm, Apr 30 for our 2004 Toyota van via the internet. Reply that svc rep would soon contact me. No svc rep contacted me. Mon, Apr 30 called for service at least ten times but no one pickup the call. At times the operator asked for my tel nr and said someone from svc would contact me. Went to TofD chat and requested a svc apt, he replied that someone fr svc would contact me. As of Fri, 4 May no one contacted me via email or telephone. Went to Jim Whaley for service. Interesting that my wife is interested in purchasing a new Toyota van....maybe Bondy's Toyota of Enterprise! More

Excellent Dealership Toyota of Dothan is the best place to shop for great deals, service, and courtesy. We have just purchased our fourth Highlander, and while we love the Toyota of Dothan is the best place to shop for great deals, service, and courtesy. We have just purchased our fourth Highlander, and while we love the vehicle, the sales and service personnel go up and above to please and satisfy the customer. We have had dealings with Heath, Joseph, Caleb, and Kam most recently, and their performance--both sales and service--deserve an excellent rating! More