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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,499 Reviews

3,499 Reviews of Toyota of Des Moines - Service Center

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March 17, 2018

Great Service Very great Tundra service with a fast in and out time factor. Every one that helped me from the time that I entered the door to the time I left were More

by EDWARD HATCHER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Mar 29, 2018 -

Toyota of Des Moines responded

Hello Edward Hatcher. Thank you for taking the time to share your experience with us. We appreciate your business!

March 16, 2018

Friendly staff and quick service Took my new Camry in for it's 12-month check up and complimentary oil change. Very friendly staff and quick service. Great dealership to purchase fr More

by Dennis of Urbandale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hawkins
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, Dennis of Urbandale. Thank you for sharing your experience with our service department. We certainly do appreciate your business!

March 16, 2018

Efficient friendly excellent car of car and me Always meet you with a smile. Very timely with work. Nice waiting area. Very easy explanation of all they did. Love the sheet you receive with all the More

by Dianne Slonine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Toyota of Des Moines responded

Thank you for taking the time to share your experience, Dianne Slonine. We greatly do appreciate your feedback and your business!

March 15, 2018

Highlander 10,000 mile service. Easy scheduling for service. Fast checkin at the service center. Highlander service was completed on time and I was notified by phone when service wa More

by Jshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez, Rebecca Hildreth
Mar 29, 2018 -

Toyota of Des Moines responded

Thank you for sharing your feedback, Jshel. We love to hear about our customers' experiences. We appreciate your business!

March 15, 2018

Excellant customer service I had purchased a Toyota Sienna from Des Moines Toyota and had received a recall notice on the door. I called to make an appointment for the recall bu More

by crosscountry momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, crosscountry momma. Thank you for taking the time to share your feedback with us. We appreciate your kind words and your business!

March 15, 2018

Great service Great sevice get rid of the answering service you have when service personnel cannot answer due to them being busy with other customers I would gladly More

by Jmmprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Hoffman
Mar 29, 2018 -

Toyota of Des Moines responded

Thank you for sharing your feedback with us, Jmmprius, We certainly do appreciate it and take it to heart. As always, thank you for your business.

March 15, 2018

Great experience Appointment timely, Ian does a great job, helpful and friendly. Girls at check out very nice, friendly, big smiles. Received a code for car wash whi More

by MS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, MS59. Thank you for sharing your experience at our dealership. We certainly do appreciate your feedback and your business.

March 14, 2018

Tire rotation It was fast and friendly. As soon I got there they were ready .Rebecca followed up with me on what needs to be done on my car which I really appreciat More

by Esmira Pehlic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, Esmira Pehlic. Thank you for sharing your experience at our dealership. We appreciate your feedback and your business.

March 13, 2018

Always Wonderful Service The maintenance technicians are very knowledgeable and are great at educating me about what is going on with my vehicle. I have only taken my vehicle More

by car101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez, Rebecca Hildreth
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, car101. Thank you for sharing your experience you had with our service department. We appreciate the kind words.

March 11, 2018

Very capable customer service department. I recently purchased a used Sienna and the FOB didn't work. They tried to reprogram it, but it was beyond repair. Even though I signed a paper saying More

by Vicki Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez
Mar 29, 2018 -

Toyota of Des Moines responded

Thank you for sharing your experience with us, Vicki Brown. We are happy to have helped you out. Thanks for your business!

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