Toyota of Cool Springs - Service Center

Personal service, professional, attention to detail, cares for your vehicle like it was her own. Outstanding! Ask for Ms.Donna as your service advisor when making your appointment or driving in. cares for your vehicle like it was her own. Outstanding! Ask for Ms.Donna as your service advisor when making your appointment or driving in. More

I was very pleased with the service department at Toyota. I showed up with out an appointment and John was able to work me in so I could have my 165k service completed. This team is top notch and I will be b I showed up with out an appointment and John was able to work me in so I could have my 165k service completed. This team is top notch and I will be back when I need my next service. More

Excellent service I brought my 2013 Avalon limited in for oil change and tire rotation, upon reviewing my service record, Racine said you only need a rotation your oil I brought my 2013 Avalon limited in for oil change and tire rotation, upon reviewing my service record, Racine said you only need a rotation your oil is synthetic and not required for another 5,000 miles. I was very appreciative of his honesty and proceeding forward with a unnecessary service. Great job Racine More

Service above and beyond We have been going to Cool Springs Toyota since it opened and have always had a great experience buying and servicing our cars there. Joe Fazio is exc We have been going to Cool Springs Toyota since it opened and have always had a great experience buying and servicing our cars there. Joe Fazio is excellent to deal with and always on top of everything that we need. We have never been disappointed. More

Service Appointment Toyota of Cool Springs is excellent and John Kuykendall is the best. I always have an easy time when getting service done to my car. I would recommend Toyota of Cool Springs is excellent and John Kuykendall is the best. I always have an easy time when getting service done to my car. I would recommend them to anyone. More

Great service Any time I bring my Sienna in for service, I ask for John. He always takes good care of me and makes sure I get the best service. I would recommend go Any time I bring my Sienna in for service, I ask for John. He always takes good care of me and makes sure I get the best service. I would recommend going to see John to anyone who needs service on their Toyota. More

Service on Avalon I worked with Ray Ellison for the service of my Avalon. He was so courteous and helpful, not only with the maintenance of the car, but also with helpi I worked with Ray Ellison for the service of my Avalon. He was so courteous and helpful, not only with the maintenance of the car, but also with helping me purchase a part. He took a picture of the part and walked me up to the Parts Dept. to facilitate my purchase. He also insisted on replacing a defective part on the car instead of gluing it. Service can't get better than this! More

Joe Fazio is the Best Service Advisor Thank you so much Joe Fazio for helping me get an appointment for my car service! When I leave my car at Toyota, I always trust it in the hands o Thank you so much Joe Fazio for helping me get an appointment for my car service! When I leave my car at Toyota, I always trust it in the hands of Joe Fazio and I know it will be taken care of promptly. He's the best. Thank you so much! More

Service on my 2004 Corolla 8/1/2019 I am a loyal customer at Toyota of Cool Springs. On 8/1/2019 I brought the car in because the @check engine” light had display for three days the week I am a loyal customer at Toyota of Cool Springs. On 8/1/2019 I brought the car in because the @check engine” light had display for three days the week before. My Service Advisor, Joe Fazio, greeted me and immediately recognized me from a previous visit. He diagnosed the engine, gave me an estimate for the service, and called me when my Corolla was ready for pickup. Joe saved me about $100 from his initial estimate by making sure I applied all available savings coupons and by deferring one non-essential item from the list until the next service appointment. Joe Fazio is one of the reasons I will take both my Toyota vehicles ONLY to Toyota of Cool Springs. Thanks, Joe! More

Great Service My rep Isaiah did an excellent job keeping me updated while my truck was worked on, and let me know what I needed and what I needed to schedule in the My rep Isaiah did an excellent job keeping me updated while my truck was worked on, and let me know what I needed and what I needed to schedule in the future. Awesome job! More