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Toyota of Colorado Springs in Motor City

Colorado Springs, CO

4.6
1,377 Reviews

15 E. Motor Way

Colorado Springs, CO

80905

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Showing 1,377 reviews

February 26, 2021

I’m thrilled with my deal and the service I received . We’ve bought two vehicles now from JOSH and were treated very well. He listened to our needs and delivered what we requested. Bill the sales manag More

by joroket68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stahelin, Joshua Baranello
Feb 26, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Bill Stahelin, General Manager 

February 25, 2021

This is my first time buying a new car and Jeff was great! Very knowledgeable and super helpful in helping me select the right model for me! More

by Ellie Andersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Patterson
Feb 25, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Bill Stahelin, General Manager 

February 25, 2021

I was a little offender first with the offer to my old car. But they work with me so I can buy my new car. So that is why I give 4 star. Thanks JB More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Burrows
Feb 26, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Bill Stahelin, General Manager 

February 25, 2021

Did a great job helping me pick out a new vehicle for my mother-in-aw. Was very concise with answering questions. Honest and supportive. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mosier, Shane Skaggs
Feb 26, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Bill Stahelin, General Manager 

February 24, 2021

Robert is always awesome, will continue to use him as our families sales rep. We have purchased new and used and will continue to do so. More

by riley.skelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce B. in finance always does an amazing job and appreciate his time , Robert Raphael
Feb 25, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Bill Stahelin, General Manager 

February 24, 2021

Everything was great! The team here is just that a team, the transition between departments was seamless! Left feeling like family! Thank a bunch guys! More

by mcskelton86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Bervig, Robert Raphael
Feb 25, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Bill Stahelin, General Manager 

February 24, 2021

I’m ultra disappointed and still irritated that the finance guys didn’t try harder on our new vehicle for a seriously lower interest rate. Car dealerships have contracts and get a kickback for business More

by Jstuard55
Recommend Dealer
Yes
Employees Worked With
Robert Raphael
Feb 25, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Kassie Kascak, Customer Relations Manager for Service, (719) 471-3100

Feb 25, 2021 -

Jstuard55 responded

How?? You are not at that pay grade. It’s been 2-3 weeks do you really think they’ll fix it?? please don’t patronize me.

February 22, 2021

Great experience. Austin was very nformative, personable, and helpful! I'll definitely recommend him and the dealership to anyone who is looking for a car! More

by beccamm1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mosier
Feb 22, 2021 -

Toyota of Colorado Springs in Motor City responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Bill Stahelin, General Manager

February 22, 2021

This dealership is very inviting and welcoming! I appreciate the lengths this business goes in order to help its consumers. I will definitely be returning in the future. More

by Rstolo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mosier
Feb 22, 2021 -

Toyota of Colorado Springs in Motor City responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Bill Stahelin, General Manager

February 18, 2021

TC Moran and Eric Rickerl were responsive, consistent, attentive to customers’ wishes and needs, and pleasure to work with. Customer service by them has been exceptional, resulting in faithful customer re More

by VVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TC Moran, Eric Rickerl
Feb 18, 2021 -

Toyota of Colorado Springs in Motor City responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Bill Stahelin, General Manager 

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