
Toyota of Colorado Springs in Motor City
Colorado Springs, CO
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I'm in my forties, a financial professional and have bought numerous cars over time so I consider myself a somewhat savvy consumer. My experience with Liberty Toyota went like this: I received a pro bought numerous cars over time so I consider myself a somewhat savvy consumer. My experience with Liberty Toyota went like this: I received a prompt email reply from Kerri Hill after requesting a quote from a third-party website (i.e. edmonds.com (?) but I can't be for certain since I shopped all the Denver area dealers very hard through internet, phone and shoe leather). Not a big deal here since my spam box got bombarded with these. However, Kerri called shortly thereafter and I was personally impressed with her positive attitude and enthusiasm on behalf of Liberty. I got the feeling that many of the internet sales people I talked with in my month long car buying process were very tired and working off a script. It refreshed me and she had my attention since she gave me hers! Her internet price was $25 below invoice but I told her that wasn't good enough, period. I explained that I would gladly call her back if I changed my mind since her price was the best offer in hand. However, I was prepared to wait until month end and see if I could do better. And, of course she could always call me if she changed her mind. Kerry ended up calling me back and offered to split our difference of $800. She also called me a couple more times and sent me email and vehicle information which I requested in a very timely fashion. In short, Kerri said what she would do and then did it (very genuine person here) throughout the process and quickly. Heck, I'm still waiting on info from some of her competitors who apparently had more important matters. Finally, I did not buy Toyota but this is what I learned through this car buying experience: 1) Shop internet far and wide and use the showroom sales personnel for info gathering 2) Expect to put forth time and effort (research vehicles and builds to "know what you want", compare data and price, etc..) 3) Shop for internet price (i.e. "e-quote", "e-price", etc.) through internet sales channels 4) Find an internet sales person who will listen to you, do what they say they will do, and give you the bang for your buck. I found Kerri Hill to be all of these things and I would contact her first when I'm in the market for another vehile. Finally, the other big internet sellers (Mountain States, GO, Stevinson) had positives and weren't all negative, however, my impression of Kerri Hill is superb. More
Liz is the best salesperson I've ever worked with. She promptly replied to my e-mail inquiry about the 2010 Prius with an internet price for the model and options I wanted which exactly matched the Amex N promptly replied to my e-mail inquiry about the 2010 Prius with an internet price for the model and options I wanted which exactly matched the Amex Network card member price. To be offered a great price is one thing, to honor that is something else. In this case, the price I paid was the price quoted - no gimmicks, hidden fees or "mandatory" extras which are typically sneaked in by other dealers. I did some comparison shopping only to find out that I was wasting my time. Dealers in Denver made attractive offers over e-mail only to add on extra stuff later. This was by far the best car buying experience I ever had. I really appreciate Liz and the folks at Toyota Scion of Colorado Springs for staying back late on a cold Monday evening to get me into my new car! I will definitely refer anyone looking for a Toyota or Scion to Toyota Scion of Colorado Springs and will be back when I need another car. More
This buying experience has been one the best that I have had in 35 years of buying vehicles. Kerri found the vehicle I was looking for, the price was better then expected, and I was only at the dealership f had in 35 years of buying vehicles. Kerri found the vehicle I was looking for, the price was better then expected, and I was only at the dealership for less the 2 hours to complete the transaction. More
I requested a price quote through Edmunds.com and promptly received one from the dealer. It was very reasonably and close to the invoice price. Turned out to be a very friendly, no hassle, no haggl promptly received one from the dealer. It was very reasonably and close to the invoice price. Turned out to be a very friendly, no hassle, no haggle transaction. I would recommend this dealer and this approach to anyone who knows what type of Toyota want. More
This dealership changing the face of the car business in regards to customer service. I visited three dealerships prior to buying a car at Toyota of Colorado Springs and all three of the previous stores (Li regards to customer service. I visited three dealerships prior to buying a car at Toyota of Colorado Springs and all three of the previous stores (Liberty, Stevinson, and GO) had terrible customer service. I strongly recommend Toyota of Colorado Springs to any professional women who want to be treated as such. More
Sales Associate, Liz Wynn, is extremely helpful and pro-active. Price paid for a 2010 Camry XLE was fair as was trade-in value for my trade, a 2006 GMC 1500. Dealership is easy to work with and friendl pro-active. Price paid for a 2010 Camry XLE was fair as was trade-in value for my trade, a 2006 GMC 1500. Dealership is easy to work with and friendly. This is my 1st vehicle purchase via eCommerce and 1st purchase of a Toyota. I am impressed with the ease of purchase with this method and the quality of the Camry. I have built, restored and shown many classic American built cars at car shows for over 40 years and the construction and fit of the Camry is flawless. I would recommend the dealership,Toyota and Liz Wynn. More
I bought a new Toyota Tacoma through their internet sales team. I was able to get exactly everything I wanted. Great experience! Best deal in the state. Drove all the way from the Western Slope to get the be team. I was able to get exactly everything I wanted. Great experience! Best deal in the state. Drove all the way from the Western Slope to get the best deal. Everyone was friendly and professional. The purchase was quick and painless. More
I bought our new Toyota Tundra through their internet sales team. They were able to place an order exactly how I wanted it. Ms. Beard kept me up to date on the status and was able to expedite the paperwo sales team. They were able to place an order exactly how I wanted it. Ms. Beard kept me up to date on the status and was able to expedite the paperwork process by gathering all required information beforehand. Excellent, no-hassle buying experience. More
We chose this dealer because of this website's reviews and were not disappointed. We drove down from the Denver area to purchase here. Excellent service, friendly, and we were able to buy the vehicle we w and were not disappointed. We drove down from the Denver area to purchase here. Excellent service, friendly, and we were able to buy the vehicle we wanted. Mike Hardiman was very friendly, knowledgeable and professional. TC Moran assisted with the sales and was just as helpful. The whole experience was great and I would recommend them to anyone. We are waiting for our 2010 Tundra to be built (as we added some customizations). We have had less than desirable experiences with other dealerships, so this is a welcome treat. More
My experience with this dealership was very good; I would go back if I were in the market for another Toyota. What I especially liked was that all my questions were answered fully but I never felt at all pu go back if I were in the market for another Toyota. What I especially liked was that all my questions were answered fully but I never felt at all pushed to make a decision to buy. They let me lead, when I just went there to get information at first and then when I was ready to test-drive a car. The service was excellent, too; the car was delivered to me 45 miles away at my place of work, which was a great help and meant that I could get my new car on Monday rather than waiting till the following weekend. More