Toyota of Clermont

BEWARE! ! High pressure sales. They go on the pretense of. Coming inside the show room to get you a business card and magically a manager arrives at your tabl ! High pressure sales. They go on the pretense of. Coming inside the show room to get you a business card and magically a manager arrives at your table with high pressure sales. NO means no. More

It's a bad vibe. Went into the service I got a few calls about a product recall. I stood inline and wasn't greeted for like 4 minutes. Idk these people may be busy I Went into the service I got a few calls about a product recall. I stood inline and wasn't greeted for like 4 minutes. Idk these people may be busy I made eye contact with a few of them. When I walked up “what” . I asked my question and just left. It's a horrible non welcoming place. When I need to buy a car I would rather drive 50 miles to another dealer ship More

STAY AWAY FORM TOYOTA OF CLERMONT AND TOYOTA OF ORLANDO! The other day my wife and I went to Toyota of Clermont just to look at 4Runners on a whim—not buying right now. The product specialist, or whatever The other day my wife and I went to Toyota of Clermont just to look at 4Runners on a whim—not buying right now. The product specialist, or whatever they call the people on the lot with the clipboards, greeted us. I told him that we were only looking and that we did not need his help at the moment. As we started walking toward the 4Runners the young man followed me. I turned to him and said “We got this. We don’t need you right now”. He still followed me. Grrrrr! This was the first indication that you don’t really matter to them. Only the sale matters. So we took a test drive and then tried to leave. We were then strongly coerced into coming inside because the young man did not have a business card on him. We had to wait ten minutes to meet the sales manager or whomever he was. I only did this to throw the young lot guy a bone because, clearly, he was being graded on this aspect of the torture. Eventually we met one of the sales managers who commenced trying to get us to buy the car “tonight” despite me saying many times we were only there to look. Jeez man! They really do not have you as a person in mind when they are employing all these tactics. It’s all about the sale to them. A week later we bought a new 4Runner from Central Florida Toyota of Orlando. Best new car purchase ever! Save the grief. Go there instead. NPS More

The worst place. They said they had two Sequoias for us to look at. We drove 1 1/2 hours to dealership. They didn't have any. What a waste of time. They said they had two Sequoias for us to look at. We drove 1 1/2 hours to dealership. They didn't have any. What a waste of time. More

Classic bait and switch. Spoke with them on and off over a few weeks and have text proof agreeing to MSRP and no market adjustment. After driving 2 hours to finalize the deal Spoke with them on and off over a few weeks and have text proof agreeing to MSRP and no market adjustment. After driving 2 hours to finalize the deal we were hit with a surprise $5k markup. More

So, my wife and I inquired about a 2019 Honda Odyssey at a Toyota dealership. We called today around 10 AM to see if the vehicle was available and if they could have it ready to look at by this afternoon. T a Toyota dealership. We called today around 10 AM to see if the vehicle was available and if they could have it ready to look at by this afternoon. They said they can't hold it but would call back if they happen to sell it. I told them I understood and was planning for someone to babysit our children while my wife and I would come by and see it. Around 430 PM. I called back to make sure the vehicle was there, and the manager told me yes. So the wife and I drove over an hour to look at the vehicle. Once inside the sales person asked us what vehicle we were looking for. We told him the 2019 Honda, and he stated, "Oh ok, a mini van.""Sienna." We stated "No the Honda Odyssey you have on your lot, and we call about." The salesman said we sold it yesterday. In which we was like xxx. He said he would get his manager. Once the manager showed up, he was apparent in asking why we want an Odyssey over the Sienna. We told him why, and he apologized for the inconvenience and offer to pay our gas. I felt like they knew it was sold already but wanted us to show up to sell us something else. It seemed like a cost benefit to get someone in the door and pay 25 dollars for fuel vs. not having anyone coming into the dealership. I was pretty loud and using some very colorful language with them since we had our 1 week old child with us. I believe they knew since we called twice, and they confirmed both time the car was there. Honest mistake my xxx. This was a blatant violation of false advertising. I called not once but twice to confirm the vehicle I saw on line was on the lot. They flat out lied. It was not a mistake. They wasted 2 hours of my time. That is something that you can't get back and not worth a mere $25 in gas More

Went to check out a new Grand Highlander. First they add a $3000 “Market Adjustment” to the vehicle, and the sales person was more interested in his spiel than seeing why we wanted to look at First they add a $3000 “Market Adjustment” to the vehicle, and the sales person was more interested in his spiel than seeing why we wanted to look at the vehicle. Decided to leave and the salesman was calling me rude names and screaming to his coworkers. Will never go back. More

Worst service department I have seen in my whole life. Nobody nows anything about… transfer, transfer and transfer… when your call is answered they makes me a appointment for service to be done on Wednesd Nobody nows anything about… transfer, transfer and transfer… when your call is answered they makes me a appointment for service to be done on Wednesday and that service is done only on Tuesday’s and Thursday’s. I come back on Thursday and left my car for service. Someone left me a message “car ready to pickup “ what happens? My car wasn’t ready!!! They didn’t anything in the car. And I still waiting to fix my back seat … More

Don’t recommend this dealer. They offer a good prices online then cross out the price to show the customer it’s could be lower price but it’s not true. They add 3000$ adjustments They offer a good prices online then cross out the price to show the customer it’s could be lower price but it’s not true. They add 3000$ adjustments prices ( they called it) on the cross out price More

I went to This Dealership to Oil change and never Changed The Oil Filter. Horrible Experience. The Oil Filter. Horrible Experience. More