Toyota of Clermont
Clermont, FL
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Exceptional Experience Was treated great and with patient not rush or push to buying. Heidi Bonerb was great and super friendly. Quick and easy process no wasted time Was treated great and with patient not rush or push to buying. Heidi Bonerb was great and super friendly. Quick and easy process no wasted time More
good experience Spoke to Lynette twice & made an appointment to meet her. At the dealership we never met or saw her. First contact was with Adam who showed us the C Spoke to Lynette twice & made an appointment to meet her. At the dealership we never met or saw her. First contact was with Adam who showed us the Camrys we were interested in. Very congenial. Next was Oscar. He too was very nice and patient; going to speak to the boss several times on our behalf. When we agreed to a deal, we met with Heidi to take care of the paperwork. She is incredibly thorough and happy. Don't know how she does it! More
quick and easy service I had an overall great experience. Everyone worked with me to make sure I left with the car I wanted and ensured me I would leave knowing how to use a I had an overall great experience. Everyone worked with me to make sure I left with the car I wanted and ensured me I would leave knowing how to use all the new technology in it. I would definitely recommend this dealership to friends because it really was fast and easy service. More
Customer Service Very nice staff. The staff works with your budget to make you satisfied and comfortable with your purchase. Heidi did an excellent job with explaining Very nice staff. The staff works with your budget to make you satisfied and comfortable with your purchase. Heidi did an excellent job with explaining the paperwork and getting g us through the process concisely and efficiently. More
Bait and Switch I would not recommend this dealer to anyone. We purchased a used 2009 Corolla for our daughter. We were told that the finance company wouldn't give I would not recommend this dealer to anyone. We purchased a used 2009 Corolla for our daughter. We were told that the finance company wouldn't give us the loan unless we agreed to GAP insurance. We wanted it any way because our newly licensed daughter would be driving the car. Well, this weekend our daughter was hit from behind and the car was subsequently totaled. The other drivers insurance company assessed the value and of course it is lower than what we owe. I immediately called the bank who owns the loan and was told that we have no GAP insurance. However, I have a contract, a GAP insurance addendum and an offer review that were all signed, showing that I was charged 695.00 for GAP insurance. I called the dealership and the finance director confirmed that their records show no GAP. I will be going to the dealership this weekend to try and recover my 695.00 but am not confident at all that it will be refunded. I am also going to question why the paperwork that was provided to me appears to be fraudulent and differs from any paperwork they have. I will not go to this dealership again because I cannot trust that I wont be sold a false sense of security only to find out later that I am on the hook for something I shouldn't be. More
Professional Great experience with our car buying,trading in and driving out with our new 2015 Rav4 and Corolla ...... would recommend to family and friends. .. Great experience with our car buying,trading in and driving out with our new 2015 Rav4 and Corolla ...... would recommend to family and friends. .....everyone was friendly and helpful. SHARON SUBRYAN you were excellent, got me out of there in time to get to my job. Sharon, Sumrah and Adam excellent team. "Kamal /Krishmattie Singh" More
Amazing It was an amazing experience I would recommend toyota dealership to friends and family.it was a wonderful experience. Very professional people. Best c It was an amazing experience I would recommend toyota dealership to friends and family.it was a wonderful experience. Very professional people. Best choice ever. More
Love it, excellent. You guys are the best! Totally awesome!!!!!. The personal who guide me to buy my new car were excellent. I was in a very special need and by the sudden appear on that day 3 Totally awesome!!!!!. The personal who guide me to buy my new car were excellent. I was in a very special need and by the sudden appear on that day 3 angels who make my dream come true. The first one Juan Soto (a very humble and confident young guy) who guide me to the smarted young Sebastian (he has a great future there, very intelligent, confident and willing to help at all times) and then the sweetest Danielle Garcia finishing all the paper work with such a beautiful smile at all time no matter was late night on that Saturday. This is the kind of people costumers want it to deal with. Congratulations Toyota for having such great personal. I am so happy, thank you for making me feel like I was at home specially when I was on that day with my 5 grandkids. Love it and God bless you always! More
Professional George, Oscar and Heidi were very professional and courteous during the process. I would recommend this dealership to anyone who is looking for a no George, Oscar and Heidi were very professional and courteous during the process. I would recommend this dealership to anyone who is looking for a no hassle experience. More
#1 Torota dearler Very pleased with our purchase experience. Would not hesitate to recommend this dealership. Shane was very helpful to detail all available options. Lo Very pleased with our purchase experience. Would not hesitate to recommend this dealership. Shane was very helpful to detail all available options. Love our new Camry SE More