Toyota of Cedar Park - Service Center

As I have been a customer for over 4 years now and I have witnessed a decrease in service and care for customers. I have had numerous calls unreturned and been blown off by more than one service employee. Ye witnessed a decrease in service and care for customers. I have had numerous calls unreturned and been blown off by more than one service employee. Yesterday 06/29 I took my truck in for regular maintenance and for the third straight time I have had to have them correct the air pressure in the tires after a rotation. I’m curious if the oversight in something this easy leads to cutting corners on larger issues within this side of service. I know it’s all about the money and how many more things you guys can add to a ticket, but it is starting to show that we as customers are just a number and the care in work and craftsmanship is decreasing. I left a 5 star review four years ago and now I’m in the verge of leaving a 1 star. I will be taking my four vehicles elsewhere where I feel my decision to take my car in is valued and not just a cattle call. More

Service was fast, didn’t have to wait long. Service writer has very courteous and polite. Service writer has very courteous and polite. More

Long story short . I went to this location with no problem with my car for a basic oil change. I left with a dead battery that needs to be replaced , and oil pan replac I went to this location with no problem with my car for a basic oil change. I left with a dead battery that needs to be replaced , and oil pan replacement required . After all the offers and discounts ,,I’ll still need to pay 1000 without tax to get that fixed. Of course ,,they are blaming on it being old car. But of course not their mistake More

It’s a large dealership. I want to love it and for it to feel very personalized. I purchased my new 2023 Corolla cross there 2 years ago and have been going back for the main I want to love it and for it to feel very personalized. I purchased my new 2023 Corolla cross there 2 years ago and have been going back for the maintenance package consistently. This is probably only the 3rd time I can say I’m completely satisfied with my experience. Usually it’s very busy and rushed. Daniel did a good job this time of keeping me informed and making sure things were done in a timely manner. Hopefully the service department continues to improve this way. More

Ivan and Jimmy in the service department were fantastic. They were able to take care of one of my recall issues and did it quicker than expected. Very attentive and provided top notch service. Thank you! They were able to take care of one of my recall issues and did it quicker than expected. Very attentive and provided top notch service. Thank you! More

A very well run dealership. Came in for scheduled service, everything was explained clearly. Some software needed updating, I got a ride home and a ride back to pick up my truck Came in for scheduled service, everything was explained clearly. Some software needed updating, I got a ride home and a ride back to pick up my truck. Couldn't ask for better service More

Zack did a awesome job keeping me updated on progress of my Rev4 thanks you my Rev4 thanks you More

Always nice and helpful answering questions and concerns. Checks for maintenance contract and explains the what is included.. Checks for maintenance contract and explains the what is included.. More

My service advisor was very friendly and well informed. The check in process for my service that day went quick and smooth. The check in process for my service that day went quick and smooth. More

Christopher is amazing! Thank you for taking care of us for our service appointment you made it fast and easy. Thank you for taking care of us for our service appointment you made it fast and easy. More