Safro Toyota - Service Center

Great, fast and attentive service. Marcus has been awesome. Definitely happy about stopping in. Would recommend. awesome. Definitely happy about stopping in. Would recommend. More

BELLA MULOSMANI HAS THE "IT" FACTOR: COURTEOUS, PERSONABLE, COMMUNICATOR AND WHEN TALKING, LOOKS YOU IN THE EYES. WHEN SERVICING YOUR CAR, MAKE AN APPOINTMENT WITH HER! TOM T. PERSONABLE, COMMUNICATOR AND WHEN TALKING, LOOKS YOU IN THE EYES. WHEN SERVICING YOUR CAR, MAKE AN APPOINTMENT WITH HER! TOM T. More

I brought my vehicle into the service department today for routine maintenance and worked with Tony Rebich. I was in and out in 45mins. Everything was smooth and efficient. for routine maintenance and worked with Tony Rebich. I was in and out in 45mins. Everything was smooth and efficient. More

Always great service, even when I come in without an appointment. All my concerns were addressed. appointment. All my concerns were addressed. More

As always, Mary Lou Valdez did an outstanding job. She's very attentive to detail and is always on time! very attentive to detail and is always on time! More

Service was excellent, highly recommend to everyone! Bella was extremely professional and made the experience smooth and easy Bella was extremely professional and made the experience smooth and easy More

Brought my car in to the service department and Bella was just WOW! Great communication, super helpful and didn’t try to sell me anything I didn’t need. I got my car back earlier than promised which is fanta just WOW! Great communication, super helpful and didn’t try to sell me anything I didn’t need. I got my car back earlier than promised which is fantastic. I will be coming back for HER! Best experience I’ve had with Toyota yet! More

I brought my 2021 4RUNNER in for 5000 Mile tire rotation, there was confusion with logistics in the service parking lot due to new employees. I spoke with Bella Muslimani about the issue, she answered my q there was confusion with logistics in the service parking lot due to new employees. I spoke with Bella Muslimani about the issue, she answered my question about the delay saying “I’m going to be honest with you, my vehicle was parked in the wrong area for the service I was there for” at that instant she EARNED MY TRUST & LOYALTY to Napleton Toyota. My experience with Bella was outstanding. I’ve had service issues at other dealerships with past Ford products, where I knew they were lying about what was really going on. Bella’s communication to me was 100% up and honest. Many service writers need to follow her example of customer service. Honesty is ALWAYS the best result, even though the customer may not line the answer. Bella is a fantastic representative of Napleton Toyota, Patrick D. Clark 414-750-3596 pdcbd@me.com More

This dealer is very inconsistent and frustrating. Some staff understand my needs in service and others are not helpful. I have been able to set up services requiring parts purchased ahead of time and they staff understand my needs in service and others are not helpful. I have been able to set up services requiring parts purchased ahead of time and they lose the records of purchase. They have put wrong lug nuts on my car and caused rim damage. They take 2 to 3 times longer for service than other dealers. Hard to connect with service advisor ahead of visit and they seem not to know what the mechanics found on my car. They have all the excuses when something goes wrong and say oh well get service somewhere else. More

Had service work down today and could not be happier. Bella made sure that everything was up to par on our car. She is a pleasure to work with. Highly recommend her and the dealership. Gerald S. of Wau Bella made sure that everything was up to par on our car. She is a pleasure to work with. Highly recommend her and the dealership. Gerald S. of Waukesha More