Safro Toyota - Service Center

Staff was very professional and service was very quick. Waiting area was very clean and had plenty of snacks and drinks available for you while you wait. Waiting area was very clean and had plenty of snacks and drinks available for you while you wait. More

I had some service done on my Camry yesterday and Austin K. was very professional and nice to talk to! He was also very on top of things and got me out of there as soon as he could! Thanks Austin! K. was very professional and nice to talk to! He was also very on top of things and got me out of there as soon as he could! Thanks Austin! More

Service experience was great. Detail on my vehicle was excellent, it looks like a brand new car! excellent, it looks like a brand new car! More

Mary Lou in the service department was wonderful to work with at Toyota. Took my car in for service and she kept me informed along the way with updates and helped out with the rental car. Highly recommend with at Toyota. Took my car in for service and she kept me informed along the way with updates and helped out with the rental car. Highly recommend Mary Lou Valdez and Toyota of Brookfield, thanks for such great service and friendly workers! More

Want to thank service advisor Mike Schultz for his knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor on my next visit for service. More

Met Dominick in the dealership! fun to work with, very knowledgeable and made the process such a breeze. knowledgeable and made the process such a breeze. More

Marylou helped me with NY last service on my 2020 Nissan Rogue. She was super helpful! Rogue. She was super helpful! More

Great service. Bella and Tony were excellent and quick, and great communication while I waited. and great communication while I waited. More

I needed work done on my car and had the pleasure of working with Madison Heckendorf. She went above and beyond in assuring me that everything would be done to perfection. She made a disaster in my eyes working with Madison Heckendorf. She went above and beyond in assuring me that everything would be done to perfection. She made a disaster in my eyes become manageable and helped me step by step. She was amazing! I can’t thank her enough. More

I’ve been going to this dealership for years, been pretty happy with it. Today was a total disappointment. I keep my car in excellent condition and for the most part, do what they recommend for maintenance. happy with it. Today was a total disappointment. I keep my car in excellent condition and for the most part, do what they recommend for maintenance. I bought tires from them a few years ago, which gives me free tire rotations. So at the 5k mile interval the “maintenance “ light came on so I scheduled my appointment, very first of the day. After an hour, the service rep comes out to say “service is recommending 4 new tires.” WITHOUT showing me the tread depth. I anticipated them trying to sell me wiper blades/filter/ etc to make some $ (typical racket.). But I knew this was TOTAL BS. Because the last visit, it was fine, not close to needing replacement. I demanded my car be brought around. The MULTIPOINT INSPECTION SAID 5/32!!! So they tried to say the tires were bad without showing me the testing, and when I find out the results, there’s nothing wrong! This is DISHONEST to say the least. It’s minimum 3/32 for even suggesting wear. Just tell us if you’re trying to make your money that you lost during Covid. DON’T try to con the hard working people trying to fix something that doesn’t need fixing. At that point, you’re nothing but another stupid Quickie Lube joint. STOP THIS PRACTICE NOW. Smh. Now they want to replace the rotors …um, am I supposed to trust you that they need replacing??? Or is this made up too? Merry Christmas I guess. More