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Safro Toyota - Service Center

Brookfield, WI

4.9
761 Reviews

761 Reviews of Safro Toyota - Service Center

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June 19, 2025

Excellent customer service. .. Coley was amazing, she walked through the service I was in for and how long it would be. Then while in during the initial service there was a need More

by lals33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jun 22, 2025 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2025

I recently purchased a used Toyota and went to Toyota of Brookfield as the seller provided me with no past service records. Coley Kuntz - our service advisor was great and fully explained all repairs prior More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jun 17, 2025 -

Toyota of Brookfield responded

Hi Dan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

Very great customer service, great advisor (Kyle). Surprised shuttle took me 14-ish miles away. Just wish there was a video from a tech like other repair facilities, and a touch less wash More

by ….
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 16, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Kyle will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Have always had excellent service, and am kept informed about the status of my car, either in person or via text. More

by Rhoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Went in for routine maintenance and the service was great. Zach was very helpful and the amenities at the dealership are excellent. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Brookfield responded

Hi John, thanks for your great review and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Service people friendly and very helpful. Waiting area is very nice and clean with good amenities. More

by Karen.cowles684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Stanley
Jun 08, 2025 -

Toyota of Brookfield responded

Hello Karen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

They keep you informed of the progress through texting so there are no surprises. The waiting room is nice and clean and snacks are abundant. More

by Sue.satula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2025

I recently worked with Bri at Toyota of Brookfield, and I couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything More

by barberg35
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Toyota of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2025

Excellent service experience I would use Zach again in the future. I was in and out in less than an hour. Great job. More

by zander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Toyota of Brookfield responded

Hello Zander, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Service work provided was perfectly executed and done in a timely fashion. Our Toyota has never had a breakdown problem due in large part to the excellent service work and recommendations from this dealersh More

by gskoronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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