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Safro Toyota - Service Center

Brookfield, WI

4.9
687 Reviews

687 Reviews of Safro Toyota - Service Center

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January 29, 2025

Layla is a very caring person. She’s always genuinely glad to see you and is dedicated to giving the best service possible. More

by hereinWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Coley was efficient, knowledgeable and pleasant. Our service call was completed in less than an hour. More

by Spbusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley
Feb 03, 2025 -

Toyota of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Service advisor Bri was awesome. Explained everything so I could understand it. Very helpful. Had to move appointment and no problem. Got me in the next day. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Always quality work at this dealer. Assistant service manager Zach was excellent knowledgeable and helpful. New building with comfortable show rooms and waiting area, including snacks. More

by MikeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2025

Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. More

by laproeber4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Toyota of Brookfield responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2025

Went for oil change. Was in and out in about an hour! Service writer was friendly and informative. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Forsmo
Jan 19, 2025 -

Toyota of Brookfield responded

Hi Jim, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2025

Zach and the folks at Toyota of Brookfield have always provided excellent service. Great communication, professional, and reliable. Very satisfied. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 13, 2025

The dealership, the technicians, and the customer service team do a great job! Thank you to Coley Kuntz for the quick communication and easy transactions that day. She took care of everything and my car was More

by Toyota Prius Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jan 15, 2025 -

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Basic oil change and tire rotation. Busy afternoon so it took about 1.5 hours. Nice waiting area and free snacks More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 11, 2025 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

had a great experience with Zach S. He was very friendly, professional, and answered all of my questions. Was very happy with the timeliness of the job and a cost that was in my budget More

by 18496macker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Brookfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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