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Safro Toyota - Service Center

Brookfield, WI

4.9
687 Reviews

687 Reviews of Safro Toyota - Service Center

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February 20, 2025

I have owned many makes and models and had service at several different dealerships but this was the best experience yet. Tyler provided the best service and carefully explained work to be performed. Tha More

by Horst and Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
February 17, 2025

Service Advisor Coley Kuntz provided me with the best customer service I have ever experienced. I won’t consider doing business with anyone else. A+ all the way. More

by Scottwis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
February 13, 2025

When I stopped by without an appointment for unexpected service work, Coley Kuntz got me in and had the techs take care of the problem in no time. She knows how to treat a customer. Coley is my go to for More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Feb 18, 2025 -

Toyota of Brookfield responded

Hi Tim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Have been going to this dealership for service on my Highlander for the past 2 1/2 years. My service rep, Bri, is always super responsive, transparent, and knowledgeable. Would highly recommend! More

by Rachel Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Brookfield responded

Hi Rachel, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Zac Reed recently took care of my Camry service at BrookfieldToyota. Kudos Zac. I was very satisfied with your assistance. You answered all my questions and I got out in a timely manner More

by Sedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Brookfield responded

Sedan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Coley Kuntz does a great job, would highly recommend working with her for vehicle service. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Feb 18, 2025 -

Toyota of Brookfield responded

Luke, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

February 12, 2025

Coley was very helpful regarding my vehicle service. I had more maintenance items due than I was anticipating and she gave me a discount to help alleviate some of the cost. She was very responsive. More

by steigenbergerkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley in Service
Feb 18, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2025

My service advisor, Tyler Stanley, was excellent. From his pre-appointment call to verify what I needed done in the appointment, To his accurate time estimate of how long it would take, to his keepin More

by Karina in WI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Associate Tyler Stanley
Feb 13, 2025 -

Toyota of Brookfield responded

Hi Karina, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

February 08, 2025

Daniel was wonderful talking to so professional lst time that I've been at Toyota tks so much not the last ,I'll be back Darlene Brahm at 262 227 9433 tks again 😘🍀 More

by Darlene Brahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Toyota of Brookfield responded

Hi Darlene, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

Spencer was very helpful and courteous. He kept me informed the entire time. Very good service! More

by s.multerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Feb 11, 2025 -

Toyota of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

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