Toyota of Bourbonnais

MY SALES PERSON WAS VERY PERSONABLE AS WAS EVERYONE ELSE I CAME IN CONTACT WITH AT THE DEALERSHIP. DAVE WAS VERY THOROUGH IN EXPLAINING ALL THE FEATURES OF MY NEW VEHICLE. HE DEFINITELY SPENT MORE TIME EXPL I CAME IN CONTACT WITH AT THE DEALERSHIP. DAVE WAS VERY THOROUGH IN EXPLAINING ALL THE FEATURES OF MY NEW VEHICLE. HE DEFINITELY SPENT MORE TIME EXPLAINING THE FEATURES AND HOW THEY FUNCTIONED THAN I WAS EXPECTING. AFTER THE SALE WHEN WE DISCOVERED THAT MY NEW CAR DID NOT COME WITH FLOOR MATS AS WE HAD THOUGHT HE EVEN WENT SO FAR AS TO ORDER ME A COMPLIMENTARY SET AS A THANK YOU. HE ALSO TOOK THE TIME TO RETURN MY PHONE CALL TO ANSWER QUESTIONS I HAD AFTER THE SALE. I WOULD RECOMMEND DAVE AND BRUCE AUTO TO FAMILY AND FRIENDS. More

the used car I recently purchased from david bruce (07 mazda 3) scheduled for service to apply upholstery/paint protection. Janelle had a loaner vehicle (which i was always promised from other dealers bu mazda 3) scheduled for service to apply upholstery/paint protection. Janelle had a loaner vehicle (which i was always promised from other dealers but never received) ready for me to use for the few hours it was in the shop at David Bruce. had my car warming up when I returned to pick it up (in the below 0 weather) had the license plates put on it; had it washed (remember, this is a USED vehicle I purchased). Everything negative that has ever been said about car salespeople does not apply here -- It is an unbelievably positive experience. I really suggest anyone in the area contemplating the purchase of a new or slightly used vehicle to stop in this place and check it out before making a decision. I am sure if they don't have what you are looking for Janelle will find it. More

My salesman Tony and the other members of the David Bruce team were VERY courteous and respectful of myself and my time. This was very important since I had taken a family member to the dealership with me. team were VERY courteous and respectful of myself and my time. This was very important since I had taken a family member to the dealership with me. They realized that I had just gotten done with a long day of work and made my experience pleasant and efficient. I came in with concerns of price, mileage, model, and warranty, and walked out confident that Tony had put me in the drivers seat of the right car. Tony was not your dreaded car-salesman. He was very polite and helpful with the many questions I had about purchasing a new vehicle. He got me behind the wheel of a 2011 Camry at a very reasonable price with great mileage and really took the time to make sure that this was the car I wanted before driving away. David Bruce and Tony made the purchase great. I already had years of experience with Toyota vehicles from the last couple of purchases. After my trip to this dealership, I will not only purchase my next car here, but I will recommend this business to anyone who is in the market for a new or used vehicle. By the way... I hate filling these things out. So obviously they made a wonderful impression on me. Give these guys a visit before going anywhere else. More

I have nothing but good things to say about all the people I have dealt with at David Bruce Auto. I would recommend them to anyone....in fact I have. I have dealt with sales, parts and service and th people I have dealt with at David Bruce Auto. I would recommend them to anyone....in fact I have. I have dealt with sales, parts and service and they are all wonderful. Dave Sosnowksi is a terrific sales person to deal with!! More

Dave sold me my car, and has been a big help with the warrenty. He has helped any time I've had any questions. Dave went out of his way to make himself available and come up with a solution when others warrenty. He has helped any time I've had any questions. Dave went out of his way to make himself available and come up with a solution when others had none. If you are looking for someone who stands behind their sales with customer service just look for Dave Sosnowski. More

I was in need of getting new vehicle; was going to wait until Summer months of 2011; On Tuesday, February 1st Blizzard began late afternoon in Kankakee County; driving with my employer in his 2011 Mercedes until Summer months of 2011; On Tuesday, February 1st Blizzard began late afternoon in Kankakee County; driving with my employer in his 2011 Mercedes; tire pressure warning signal came on as passing David Bruce Auto; Closed sign due to weather on service door; mgr and his men were inside; opened garage door (even though it was Mercedes purchased from competitor across from this establishment)mgr. had his service crew check pressure and fill all tires with air; so impressed by their courtesy decided to move my purchase of a vehicle up; went back next day and purchased the Mazda from Janelle, who myself and family members have had dealings -- just a very courteous; non pressured environment -- Other car dealerships should use the DavidBruce crew to train their staff or look into what's going on there -- they have it right. More

This was our first experience buying a used vehicle, we have always bought new. The David Bruce dealership took the "scary" out of buying used. We had the best sales person, Dave Sarnowski, who put our m have always bought new. The David Bruce dealership took the "scary" out of buying used. We had the best sales person, Dave Sarnowski, who put our minds at ease, and gave us a fair price. Great sales experience, very pleased. More

A very good experience in handling our requests both on line and in the office. Easy to talk to. No high pressure or trying to convince us to buy. We laid it on the line and asked him to do the same thi line and in the office. Easy to talk to. No high pressure or trying to convince us to buy. We laid it on the line and asked him to do the same thing in dealing with the price of vehicle. I don't like the back and forth with what we can't afford. Great coffee and awesome hot chocolate! More

Janelle is the Best! She is not a pushy high pressure sales person. She gives you the facts and makes the whole process fast and easy. What a "Queen for a day" experience. I would recommend Janelle an sales person. She gives you the facts and makes the whole process fast and easy. What a "Queen for a day" experience. I would recommend Janelle and David Bruce Auto to anyone and everyone. I am totally happy with the dealership and Janelle, from the time I walked in the door and everytime I bring my car in for its maintenance service. Everyone is friendly and helpful and a cup of coffee is always ready to enjoy. Keep up the terrific work.....you just keep getting better and better. More