Toyota of Bourbonnais

This was, by far, one of the best car purchasing experiences I've ever had. Prior to contacting Dave, I researched the vehicle and had a pretty good idea of what was a fair price. I'd spoken with a experiences I've ever had. Prior to contacting Dave, I researched the vehicle and had a pretty good idea of what was a fair price. I'd spoken with a few other "internet dealers", but they were very vague in answering questions, obviously in the effort to get me to come in instead. But when I ran across the internet ad for David Bruce Auto, I contacted Dave Sosnowski, told him what I was looking for, explained I lived very far out and was NOT looking to waste either of our time. Dave responded back quickly and professionally and the rest is history! GREAT job, Dave! I'd also like to point out that I found David Bruce Auto's contact session on their internet page very refreshing. It gave me the OPTION of being contacted by phone or email. I like to be in control of how and when I'm contacted. Since I chose internet, I can respond at my leisure. With other dealers, I've been FORCED to leave a number and I'd receive various calls at inopportune times. Thanks again for a wonderful experience! More

Everyone was extremely friendly. I do not like car shopping and other dealerships made me feel like there were vultures coming for me. I was very very nervous and everyone at David Bruce made me feel shopping and other dealerships made me feel like there were vultures coming for me. I was very very nervous and everyone at David Bruce made me feel very comfortable. Dave and Tony were wonderful. And Steve in finance helped me so I wouldn't have to make more than one trip. Awesome People!!!! More

I recommend this dealer. The response by email was very quick and always gave me the answer I needed. Price quote was given in the first response. The people in this dealer, the sales, technician, and fina quick and always gave me the answer I needed. Price quote was given in the first response. The people in this dealer, the sales, technician, and finance were all friendly and polite. They quickly processed their works. The price came up nearly equal to Kelley Blue including tax and fee, so it's reasonable. More

Dave Sosnowski at David Bruce Auto Center was very easy to work with. He responded promptly to my online information request, contacted me by electronic mail and phone within a short period of time, and wa to work with. He responded promptly to my online information request, contacted me by electronic mail and phone within a short period of time, and was very good about maintaining contact and answering questions prior to the sale, as well as post-sale follow up. Dave worked with us to get the vehicle we were looking for at a price very close to our goal. The other folks we dealt with there were also very friendly and easy to work with. Thanks! More

John was a super nice, and friendly guy. He did everything possible to make sure that my husband and I were happy. I really appreciate everything he did. It took a couple of days for us to come t everything possible to make sure that my husband and I were happy. I really appreciate everything he did. It took a couple of days for us to come to an agreement on the vehicle, but after some bending on their part they really came through. More

Tony Malzone is a wonderful perssn to go through to purchase a new/used car. He make you feel really good about your new purchase. Tony explained everything to us, so that left no room for questions. I purchase a new/used car. He make you feel really good about your new purchase. Tony explained everything to us, so that left no room for questions. If I could, I would buy a second car from him. Thanks Tony for all that you do!!! More

The best new car shopping experience we have had in years. Dave Sosnowski, Steve, Bruce and Eric were friendly and helpful, but more importantly did what they said they would do and truthfully answere years. Dave Sosnowski, Steve, Bruce and Eric were friendly and helpful, but more importantly did what they said they would do and truthfully answered our questions and concerns. I would not hesitate to recommend David Bruce to friends and family and look forward to future transactions with them. If I have any criticism it is that the whole process moved so quickly and smoothly that we did not understand or discuss all the options or benefits of ownership in the most beneficial way. Dave Sosnowski, our salesman, was a pleasure to deal with and went out of his way to make the experience comfortable and convenient. More

My experience with salesman Dave Sosnowski was the best I have ever had in the 20 years I've been buying cars. I had done alot of research on SUV's, trade-ins, etc.. The process started with a request I ma have ever had in the 20 years I've been buying cars. I had done alot of research on SUV's, trade-ins, etc.. The process started with a request I made over the internet for a quote on a Rav4. Dave responded to my request within the hour with a phone call and an e:mail reply. All the deals listed on his e:mail were there at the dealership and his assurance that they "don't play games" at the dealership is true. The price of the new Rav 4 and the value given for my trade-in was very fair. The deal agreed to in his office, was the deal I got and the entire process was actually a fun experience. There were no surprises in the finance office. Dave really listened to what I wanted and was able to construct a deal that met my needs. I'm extremely happy with this purchase. I would highly recommend Dave to anyone looking to purchase either a new or used car! More

Our experience with dealers had been poor to say the least in the past. We found ourselves in need of a new vehicle for my wife the same weekend a huge blizzard decided to nearly bury our little town. N least in the past. We found ourselves in need of a new vehicle for my wife the same weekend a huge blizzard decided to nearly bury our little town. Not only was David Bruce still open despite, but they gladly tore apart the motor on our car and the mechanic took time to show me exactly where the problem was. I was impressed. It was recommended that we consider a new car and we are glad we did. Tony was polite and easy going even though we were keeping him from leaving before the roads got really bad. He went out of his way to see that we got a great deal and great warranty coverage. He was not pushy but patient as we made our decision and we are extremely happy with the follow up service we have received. Thanks David Bruce, you can expect to see our friends and family in the future. More