Toyota of Bourbonnais

Outstanding Sales Employee / Brant Winters Brant was awesome. He was very friendly and honest about the car we were interested in. We traded in our 2007 Toyota Camry for the 2014 Toyota Camry Brant was awesome. He was very friendly and honest about the car we were interested in. We traded in our 2007 Toyota Camry for the 2014 Toyota Camry. I have never purchased the same car before, I always bought a different car. But I really enjoyed my Camry and it gets very good gas mileage so we bought a new one in a different color. Very pleased with the upgrades they did on the Camry. He also took his time with us and even stayed an hour late to make sure we had everything in order and comfortable with everything about the car. He is an outstanding Sales employee! More

Emergency Maintenance ... A Long Way from Home David Lytle made my "emergency maintenance" experience...a long way from home...incredibly relaxing. On a Friday afternoon returning to Milwaukee, WI David Lytle made my "emergency maintenance" experience...a long way from home...incredibly relaxing. On a Friday afternoon returning to Milwaukee, WI from Evansville, IN on I-57, I was eighteen miles from David Bruce Toyota/Cadillac Dealership when I was startled to notice the "Maintenance Required" light appear on the instrument dashboard of my 2011 Toyota Camry Hybrid. Immediately, at the next exit, I took the ramp and pulled over where I asked Siri to find me a Toyota Dealership on my iPhone. Siri came back promptly and called David Bruce Toyota in Bourbonnais, IL where the service department representative asked me how long it would take for me to get there. I replied, "Eighteen minutes!". He said, "Great! I'll see you in eighteen minutes." As I drove, I worried that I might be required to stay in Bourbonnais until the middle of the following week...wondering if they would have time to schedule me for a service appointment. When I arrived, David Lytle introduced himself to me. I told him the problem with the light on the dashboard and he explained they could accomplish the procedure that afternoon. He lead me to the waiting room which was very clean and comfortable. I visited with a lovely lady who was a regular customer as well as a registered nurse. We talked about her profession, and before I knew it, David came to tell me my car was freshly washed and ready to go. Everyone at David Bruce was more than helpful and very friendly. I have a Toyota Prepaid Maintenance Agreement which I purchased when I bought my car. There was no charge for the service. I can't thank them enough for helping me on my way. I am physically impaired, and it was an enormous relief to be able to get back home that evening without having to spend anymore nights on the road, as I can only drive 200 miles in one day. Thank you David Bruce Toyota and David Lytle!!!! More

Getting our new Highlander!!! Janelle, Thanks so much for working with us and getting us into our new Highlander. Super job!!!!! We can't wait to shop with you when it's time to h Janelle, Thanks so much for working with us and getting us into our new Highlander. Super job!!!!! We can't wait to shop with you when it's time to help our granddaughter with a car. Phyllis and Kevin Maguire More

Overall great dealership I found exactly what I was looking for at this dealership. The car was as expected and the price was fair after easy negotiations. The entire proces I found exactly what I was looking for at this dealership. The car was as expected and the price was fair after easy negotiations. The entire process was very quick and easy. I would definitely recommend this dealership. It's rare to see dealerships that are fair today. More

The best customer service in town This is my 3rd vehicle purchase from Janelle @ David Bruce Toyota. You just can't get better service from her, & the sales team. I must also rate th This is my 3rd vehicle purchase from Janelle @ David Bruce Toyota. You just can't get better service from her, & the sales team. I must also rate the service department Chuck & Steve with 5's as well they are awesome. Oil changes, basic routine check ups are a breeze @ David Bruce Toyota. I must say I didn't get to see Dave tonight but it is also a pleasure meeting with him as well. Thanks again David Bruce More

On line shopping Shopped on line for a new 4-Runner Sport in 2007. Contacted Dave Sosnowski on line and via our emails he got me the exact truck I was looking for. Gre Shopped on line for a new 4-Runner Sport in 2007. Contacted Dave Sosnowski on line and via our emails he got me the exact truck I was looking for. Great price and great service. Needed more room in my vehicle in 2014 (2 grandsons and their gear and lots of extended trips with retirement). Dave had stayed in touch with me for the past 7 years so I ordered a new Sienna LE AWD through him. I loved my 4-Runner (Drove that truck 144,000 miles including a solo trip of 9000 miles to Alaska and back) and I'm sure that I will love this Sienna. All thanks to Dave and his team. More

Nate and Amy's new used van Everything we did was made easier at David Bruce. The on-line site made it easy to shop from home and get an idea about what we were looking for. Th Everything we did was made easier at David Bruce. The on-line site made it easy to shop from home and get an idea about what we were looking for. Then the sales staff were extremely helpful. They were there for questions and answers, but never pushed or pressured us to purchase anything. The purchase process was excellent as well. We were able to get very competitive interest rates that our credit union couldn't even match which allowed us to consider adding extras (like remote start and roadside assistance for example). We were at the dealership for only about one hour and drove our new van home that night. Over all we were very happy customers. More

Purchased New Vehicle Was very pleased with our Salesperson, Jason Conner and Finance person at David Bruce Toyota. This is the second new vehicle we have purchased and ho Was very pleased with our Salesperson, Jason Conner and Finance person at David Bruce Toyota. This is the second new vehicle we have purchased and hope we are as pleased with this one and we were with the first. More

Best service ever! We have been looking for a car for the past three weeks--looking at different dealerships around the area and trying to find the best fit for what we We have been looking for a car for the past three weeks--looking at different dealerships around the area and trying to find the best fit for what we needed. The other dealerships in the area were very time consuming and lengthy, but when we came to David Bruce we were immediately greeted by Anthony and told him what we were looking for and he suggested a car--we drove it right away, liked it, and we were out the door with our contract and new car in less than an hour. We were also impressed with David Bruce as they honored our military service and gave us a discount for our service. We were more than impressed with Anthony's service and generosity as he also gave us one of his personal football jerseys and signed it. We took a picture with him and were out the door. More

Very Happy Customer! I was absolutely pleased with this dealership because of the outstanding service I received. I am a first time buyer at the age of 18 and the car I ha I was absolutely pleased with this dealership because of the outstanding service I received. I am a first time buyer at the age of 18 and the car I have now is actually my second car I've been through in the past month and a half. The first car I bought turned out to be no good but with the help of David Bruce, particularly Tony Malzone, I bought a car that I absolutely love! Tony never failed to please me and was able to accommodate to all my needs to allow me to leave the dealership as a happy customer and I would recommend this dealership to anyone with the help of Tony. More