
Toyota of Boerne
Boerne, TX
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BUYER'S BE WARNED buying from this dealership!!! Make sure your CPO vehicle is a genuinely a CPO vehicle. The vehicle i have doesn't qualify to be a CPO car.. n they know it!!! That's why they won't ret sure your CPO vehicle is a genuinely a CPO vehicle. The vehicle i have doesn't qualify to be a CPO car.. n they know it!!! That's why they won't return calls, answer emails or reply to text msgs. Make sure you walk out with ALL your purchase agreement paperwork. Bc they will add n jack up the price without your consent cause the paperwork you get at a later date is different from what you originally signed. The 2014 Camry This I purchased just a few weeks ago was advertised for $10,900, I put down $1,500 cash n at 4.59%. They never would give me my paperwork after being told they would email it.. Now I know why it took them 23 days to give,, after I made as scene. The total says $18,635.25!!!! This place has had my car more than the 25 days I've owned it. N it's still not fixed!!! APEX account shows it never moved Mon, having brakes fixed, picked up yesterday, again, just to have the same issue. This dealership will sell you a fraudulent car n will scam you. This is still not been settled. The GM won't return my calls or emails. I did miss his call yesterday evening at 7pm. Tried returning the call. My call gets dropped, the same happens now when I called the dealership today. I've filed a complaint with the BBB, n planning on a couple other places before I hire an attorney for the Lemon Law. Good luck I wouldn't give 1 star but had to rate to post. More
Service finished quickly- got me in and out ahead of schedule. Clean dealership and complimentary coffee, which is always welcome. Helpful and knowledgeable service advisor Chris. schedule. Clean dealership and complimentary coffee, which is always welcome. Helpful and knowledgeable service advisor Chris. More
I like going to Toyota of Boerne cause the staff is very friendy.the Waiting time is 1 hour or less. Their waiting room is very clean and I get a text message when my car I done friendy.the Waiting time is 1 hour or less. Their waiting room is very clean and I get a text message when my car I done More
Great Dealership. All the staff is warm and friendly. Family environment for sure. They always try to get me the best financing for all of my vehicle purchases Family environment for sure. They always try to get me the best financing for all of my vehicle purchases More
Slow paperwork for loaner. Impossible to reach advisor during the day for progress. We were told that recall repair would take 3 or 4 or 7 hours. Multiple choice? It took close to 7. After buying seve during the day for progress. We were told that recall repair would take 3 or 4 or 7 hours. Multiple choice? It took close to 7. After buying several vehicles at Toyota Boerne we found the sales staff to be less than interested in answering questions about the new model. So we went and bought from Red McCombs. We may have to make the switch for service aldo. More
Unfortunately I drove 70 miles for just a tire rotation and car wash. This was my 3rd free service of 2 years for my 2020 Tundra. I thought there was a oil change but only twice in 2 years. John noti and car wash. This was my 3rd free service of 2 years for my 2020 Tundra. I thought there was a oil change but only twice in 2 years. John notified me on his personal phone and didn't recognize the number so didn't answer and waited a extra 1.5 hours not knowing it was ready. No pages or text. More
Thank you to the new management and employees at Toyota of Boerne, especially Nicole Lyng. No more laziness! This girl is motivated but remains friendly, she’s always busy but still makes time to take care of Boerne, especially Nicole Lyng. No more laziness! This girl is motivated but remains friendly, she’s always busy but still makes time to take care of her customers. More