Toyota of Boerne

Always attentive and knowledgeable. We have been taking our vehicle to Toyota of Boerne since our purchase in 2012. Service is always quick and thorough, and they have not tried to sell We have been taking our vehicle to Toyota of Boerne since our purchase in 2012. Service is always quick and thorough, and they have not tried to sell us anything not needed. They are always courteous and explain services performed upon completion. I would highly recommend the service department. More

Always Great Service Toyota of Boerne always provides excellent service with a caring, professional staff. It has the most comfortable waiting area EVER! You'll love havin Toyota of Boerne always provides excellent service with a caring, professional staff. It has the most comfortable waiting area EVER! You'll love having your Toyota serviced at Toyota of Boerne. More

Great service and friendly staff! Jeff Quimby helped me when I went into Toyota Boerne. He figured out what was wrong with my car within a few minutes and made me feel at ease. He was Jeff Quimby helped me when I went into Toyota Boerne. He figured out what was wrong with my car within a few minutes and made me feel at ease. He was very friendly and completed the service in a very fast manner. I highly recommend Jeff Quimby! More

Great Service Everyone is friendly and focused on ensuring that my service experience is stellar. The Service Department is outstanding and they moved me through t Everyone is friendly and focused on ensuring that my service experience is stellar. The Service Department is outstanding and they moved me through the process very quickly. Thank you! More

Excellent Service I purchased my Scion tC from this dealership and had a great experience. I have taken it in for its scheduled service every 5000 miles and each time I I purchased my Scion tC from this dealership and had a great experience. I have taken it in for its scheduled service every 5000 miles and each time I was treated very well. Appointments are easy to make and they send a reminder text. I have also be able to take my car in for regular maintenance and still had fast service. I will purchase another car in the future from this dealership More

Top rated service Dropped off vehicle for service. The service was performed timely and professionally. It was easy. Received no additional unnecessary service, sal Dropped off vehicle for service. The service was performed timely and professionally. It was easy. Received no additional unnecessary service, sales pitch on my vehicle. Thanks. More

Horrible Service Department I recently went to Toyota of Boerne because I purchased a used vehicle from a dealership in San Antonio, TX. This vehicle was serviced in Boerne. I I recently went to Toyota of Boerne because I purchased a used vehicle from a dealership in San Antonio, TX. This vehicle was serviced in Boerne. I had a problem with a creeping noise inside the car and that was the reason for my visit. After speaking to a female service advisor on the phone, I informed her I was going over. When I arrived, she was not to be found. So another service advisor helped me and said that by the time the car was looked at she would return. I waited for about an hour to an hour and a half. I saw this female in her office, just talking to her teammates. So I approached her asked her name. She had returned but had not informed me of my vehicle status. She said it was being worked on. So I waited another hour and then approached the Cashier and she stated my vehicle was not there. She couldn't find my name. I assured her they had written up my order in my name. She went to the female advisor and she said the lady stated she didn't know who I was!!! After waiting there for 3 1/2 hours, I spoke to her again and she wanted to charge me $881.00 for a problem on the vehicle that Boerne had worked on just a year ago!!! I then spoke to Joe, Service Mgr., who didn't seem to care about my concern and stated he would reduce the price by $200 after I kept asking for some relief. He didn't even give me his card!! Nor did the female service advisor!! Well I left here with NOT a good feeling. I just did not trust these people!! A week later, I took the vehicle to Cavendar Toyota and they said there were no parts to be replaced at all!! What a ripoff that Boerne was trying to get out of me!!!!!!!! This place is the worst service department I have ever dealt with! I would never buy a car from them or take my car to be repaired!!! Warning: Do not trust them. More

Great customer service Customer service is the best and Guy was working in our best interest. He was very helpful and honest. I recommend anyone to go here and buy your new Customer service is the best and Guy was working in our best interest. He was very helpful and honest. I recommend anyone to go here and buy your new car. More

Unprofessional and rude Salesperson change the price on the vehicle I was interested in. She states she made a $10,000 difference mistake. Lacks attention, the finance depa Salesperson change the price on the vehicle I was interested in. She states she made a $10,000 difference mistake. Lacks attention, the finance department is very arrogant and unprofessional. Overall I would not recommend. More

Terrible Sales and Service Team I went into the dealership with my sister to do some advanced shopping for a used car. My father sent us to look at cars and he planned to make the p I went into the dealership with my sister to do some advanced shopping for a used car. My father sent us to look at cars and he planned to make the purchase when we found something that I liked. My experience was absolutely horrible, largely due to interaction with my "salesman" Matt Flom. Never before have I met such a condescending, sexist, elitist and unprofessional salesperson. Not only did he fail to listen to me, but he also insulted my sister in the process. To add insult to injury, he played the classic "T.O." game with us, as he went to get his manager (who badgered us further) and to get a card (which ultimately was in his pocket the whole time - really didn't need to go into the showroom). I will be getting a car within the next week. More than likely it will be a Toyota. It will not, however, be purchased at this dealership, or any dealership associated with this owner. If this is the caliber of personnel that they hire, it is a sad testament, in my opinion, of the quality of the business. Not an institution that I, nor my father, would pay to do business with. Competition in the marketplace is far too keen to miss out on opportunities for a sale and a potential repeat customer. At 22 years old, I could have been a repeat customer for decades to come. The good news is that I will be . . . for another dealership - one that knows how to treat people. So no repeat business and no referrals for Toyota of Boerne. Management should be sure to recognize Mr. Flom for being such an insensitive schmuck and driving what was destined to be an easy sale right out of the door. Bravo, Mr. Flom. Bravo. More