
Toyota of Boerne
Boerne, TX
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New car purchase Outstanding customer service from start to finish. Scott was on the ball working hard to make sure we were completely satisfied with the overall buyin Outstanding customer service from start to finish. Scott was on the ball working hard to make sure we were completely satisfied with the overall buying experience from vehicle selection to paving the way through finance. Great job. Michael in finance was also thorough, knowledgeable and professional. Super team work. More
Excellent car buying experience!! Our experience from the time we first arrived at Toyota of Boerne until we left with our new car four days later was 100% positive. Very courteous an Our experience from the time we first arrived at Toyota of Boerne until we left with our new car four days later was 100% positive. Very courteous and knowledgeable salesman, professional sales manager who explained and assisted with using the USAA buying program and extremely knowledgeable (and patient) finance manager who walked us through the paperwork to complete our purchase. We never felt pressured but we did feel assured that they were all committed to helping us make the car buying decision that was best for us. More
ABS Light was on I was given good service and the service department investigated the light, but didn't not see any sensor default or issue. I was told it needed two I was given good service and the service department investigated the light, but didn't not see any sensor default or issue. I was told it needed two test drives and was offered a shuttle. I felt they did the work with diligence and notified me of all the details. More
Happy Toyota Customer Shawn, I was beyond happy with the service provided by your team. I personally worked with Jose Perez! He was outstanding from day one. He had to s Shawn, I was beyond happy with the service provided by your team. I personally worked with Jose Perez! He was outstanding from day one. He had to special order my 4Runner trail premium and unfortunately it got held up in Houston with the rain, but throughout the whole process Jose communicated effectively to me. I was even sent pictures of the 4Runner the day it arrived. It took about 3 weeks for it to get there, but I was blessed to have a complementary vehicle from y'all for me to drive in the mean time. This being my first time to purchase a vehicle I couldn't of asked for anything more! More
Oil change I arrived 30 mins prior to my appointment but they took my car straight away. They finished very quickly and Geno went over all of the results. He w I arrived 30 mins prior to my appointment but they took my car straight away. They finished very quickly and Geno went over all of the results. He was both professional and courteous. Even though there are other Toyota dealerships closer to my home I prefer the service and reception I receive each time from the staff of Toyota of Boerne More
Toyota of Boerne is great All of the staff at Toyota Boerne were very nice! We would recommend anyone to go there if your looking for a car. The staff really tried finding all All of the staff at Toyota Boerne were very nice! We would recommend anyone to go there if your looking for a car. The staff really tried finding all that we wanted without trying to find something more expensive. They didn't rush nor push us in any way and we had a pleasant experience with all the staff and have come home feeling very happy with our purchase. More
Excelent Service From An Excelent Dealership The car buying experience at Boerne Toyota is a great experience from the pleasant /comfortable ambience to the people. Joshua Grace did a fantastic j The car buying experience at Boerne Toyota is a great experience from the pleasant /comfortable ambience to the people. Joshua Grace did a fantastic job and went over and above to make my experience a great one. More
Folks were very helpful and courteous. I needed an inspect I gave this rating because I would not have been honest otherwise. Great service from Toyota Boerne. Look, if you want great and friendly service, c I gave this rating because I would not have been honest otherwise. Great service from Toyota Boerne. Look, if you want great and friendly service, check out Toyota of BOERNE. More
Rough start Placed an inquiry on a trade in value for my 2014 Tundra and was contacted by a sales rep Scott. We made arrangements to meet (on Saturday) and Scott Placed an inquiry on a trade in value for my 2014 Tundra and was contacted by a sales rep Scott. We made arrangements to meet (on Saturday) and Scott was able to show us a couple of tundras that we were interested in however when negotiations start we were far from our target amount. He assured us he would work on our deal and call us with an update. Unfortunately he did not get back with us. I made couple attempts to reach him (4days) and unfortunately our efforts were unsuccessful. I made a contact with an old friend who works there and he was able to have Jessica call me immediately. Told her what I was looking for and got right on it. We meet talked numbers initially could not reach a deal. I asked to speak to a manager just to express my disappointment with our interaction with Scott. Rick (Manager) came in heard my concern and was able to turn things around. He met my numbers and really changed my experience with Toyota Boerne. I now have a beautiful 2016 Tundra. Satisfied customer More
Service department was professional and friendly. Kept us informed of issues and progress and costs of repairs on our Toyota. We will recommend to friends. department was professional and friendly. Kept us informed of issues and progress and costs of repairs on our Toyota. We will recommend to friends. More