Toyota of Boerne

Dishonest Sales I was searching for a truck and had certain parameters that I worked with their sales team on. These guys new all along what I wanted and when we were I was searching for a truck and had certain parameters that I worked with their sales team on. These guys new all along what I wanted and when we were negotiating the price to get it down to my parameters, they backed out other items which I wanted without telling me and didn't tell me until after I had agreed to the deal and was in finance to sign the papers. My wife had already left to get our child and I had to call her back after I realized they were dishonest and we cancelled the deal. The GM called me the following Monday to hear me out and basically told me tough luck. Pretty disappointed with the customer service and the way they handled things. Wouldn't recommend them to anyone. Ended up buying from another dealer without any dishonesty or hassle. More

Excellent car buying experience! As many can agree, the car buying experience can be stressful and overwhelming. A friend referred me to salesman Joey Hernandez at Toyota at Boerne. As many can agree, the car buying experience can be stressful and overwhelming. A friend referred me to salesman Joey Hernandez at Toyota at Boerne. I had shopped around at a few other dealerships prior to arriving to this location. What stood out to me most was that the entire team immediately made me feel like part of a family. They were patient with me during the entire process and never pressured me into making the purchase. I had many questions and concerns and they answered each and every one of them. More

Excellent service Very friendly & helpful. Greeted with warm welcome. Felt like I was part of the family. Very knowledgeable staff. Love the layout of the dealershi Very friendly & helpful. Greeted with warm welcome. Felt like I was part of the family. Very knowledgeable staff. Love the layout of the dealership & amenities they provide. This is the second vehicle I bought there. More

Very good? Had to make another appt as repair will take several hours. Hood lock has not worked properly since we bought car from Toyota Boerne in Oct 2014. Had to make another appt as repair will take several hours. Hood lock has not worked properly since we bought car from Toyota Boerne in Oct 2014. More

Great customer service! From the moment I was greeted until the end of the process it was an amazing experience. This being my 2 second vehicle purchase I was anticipating fr From the moment I was greeted until the end of the process it was an amazing experience. This being my 2 second vehicle purchase I was anticipating frustration but it was contrary. I will definetly make my future purchases from here. More

Amazing staff The service staff is amazing they take care of every need you have. They always go above and beyond. Tina Webb and Steven sanchez are two of the best The service staff is amazing they take care of every need you have. They always go above and beyond. Tina Webb and Steven sanchez are two of the best service agents they have. More

Bought a RAV4 salesman was great! Very friendly and helpful! However, seeing you are having a sale I probably would have gotten a better deal. Still awaiting for th salesman was great! Very friendly and helpful! However, seeing you are having a sale I probably would have gotten a better deal. Still awaiting for the enhancements to my wife's RAV4. More

Great Experence I am 100+ satisfied with the professionalism, courtesy, and buying experience. I drove far from where I live so I can transition into a new vehicle be I am 100+ satisfied with the professionalism, courtesy, and buying experience. I drove far from where I live so I can transition into a new vehicle because a friend (who bought his car at this dealership) referred me to them due to the professional & courteous sales practice. I will now refer others to purchase from this dealership. My salesman was Julian Aguilar who did an amazing job helping me. Thank You. More

Service department My check engine light came on and I stopped in to see if I could make an appointment. Gene brought a portable device to try to diagnose on the spot My check engine light came on and I stopped in to see if I could make an appointment. Gene brought a portable device to try to diagnose on the spot what could be wrong. It was New Year's Eve, and I was not expecting someone to come out and try to help me on the spot. He made me an appointment, I got in a few days later and received a brand-new loaner car. The service was impeccable and I would highly recommend this dealership. My SUV was bought new in 2001 and I was afraid I might not get great service because it was so old. I had nothing to worry about ! More

Outstanding Service I brought my 4Runner in for an oil change, tire rotation, inspection and gas door clip replaced. I had an appointment and after checking in I was told I brought my 4Runner in for an oil change, tire rotation, inspection and gas door clip replaced. I had an appointment and after checking in I was told to expect 2.5 hours. I had a book with me so I settled in the lounge area by the FIRE! To my happy surprise 1.5 hours later I'm driving out continuing on with my Saturday. Checkout was easy and fast. More