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Toyota of Boardman - Service Center

Boardman, OH

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65 Reviews

65 Reviews of Toyota of Boardman - Service Center

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October 27, 2016

Quick, Easy, and Professional I took advantage of their tire special, great deal on brand name tires!! Gerald is always very pleasant and explains everything very well. I usually w More

by Bob McBride
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Toyota of Boardman responded

The tire deal is amazing. I'm glad you got to take advantage of it. Great compliments for our Assistant Service Manager Gerald. Thank you so much for your business and loyalty to our dealership. Hope to see you again soon. Stephanie DiCarlo Sales Manager

Oct 30, 2016 -

Toyota of Boardman responded

The buy three get one free program only happens a few times a year. It's such a great program. Gerald is such an asset to our team. I'm glad you enjoyed the experience. Stephanie DiCarlo Sales Manager

October 21, 2016

Professional, Nice, Knowledgeable Gerald was very nice and explained everything to me. The service was thorough and professional. Confident my car was in good hands. The girl that t More

by Joseph F Kane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the name of the girl that took my payment
Oct 27, 2016 -

Toyota of Boardman responded

What great compliments for our staff. Thank you so much for sharing for others to see. Stephanie DiCarlo Sales Manager

October 21, 2016

Breakdown on the road On my way to New York from Columbus Ohio in my 2006 Sienna. Engine light on. Called my service person at Toyota Direct in Columbus. He said it soun More

by JLF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Toyota of Boardman responded

I'm so glad that we were able to help you in your time of need. Sounds like Gerald exceeded your expectations which is our goal. Let us know if we can ever be of service again. Stephanie DiCarlo, Sales Manager

Oct 27, 2016 -

Toyota of Boardman responded

Thank goodness Gerald was here to help you through what could have been a terrible situation. I'm so relieved to hear that we were able to assist and get you on the way to the wedding. Congratulations on the wedding. Let us know if we can ever help you again. Stephanie DiCarlo Sales Manager

October 19, 2016

Great service department Excellent service. I'm loving my new 2016 Corolla. Their dealership service is outstanding. Very comfortable waiting room options. I was able to More

by michelevermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2016

Easy, efficient. Honest This dealership has been a true joy to work with. When I drop my car off, there are snacks, TV, comfortable seating, etc. I pulled right up and som More

by Marilyn Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2016

Outstanding customer servce Service Employee Gerald Lane went above and beyond to make my bad situation better. I got a flat tire and needed a replacement tire. They could order More

by Thankful
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2016 -

Toyota of Boardman responded

I'm so glad that Gerald and his staff were there to help you. Without happy customers like you we wouldn't be the business we are today. Thank you.

August 21, 2016

Excellent Service Gerald Lane provided highly professional service when I recently visited for maintenance. In addition, Igor the tech worked through his lunch time in More

by TSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor
August 10, 2016

Expert service Always great experiences. That is why I get my car serviced there. Great car good people to work with. I will recomend to other people. More

by michael g chervany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2016

Awesome experience yet again I have gotten several cars here. They are excellent people to work with. I would not go anywhere else. Any problem is taken care of with no fuss or More

by Auntgj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2016

Not the cheapest for a new car, but excellent service dept. The service department is excellent. Can set up online appointments. They will provide a driver to get you where you are going during the service time More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zuckla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Mayhew
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shuntich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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