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Toyota of Bay Ridge Brooklyn - Service Center

Brooklyn, NY

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rated
152 Reviews

152 Reviews of Toyota of Bay Ridge Brooklyn - Service Center

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August 10, 2021

Mark and the rest of the team were great. I will definitely use the service again and definitely recommend. Thanks for all you guys do. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We are glad that you had a great service experience with us here at Bay Ridge Toyota! Thank you for the 5 star review!

August 09, 2021

My appointment was at 8:45 am,I arrived at the dealership at 8:20 am. The car went on the lift for service at 10:50 am and was given back to me 12:00 o’clock noon. After almost 4 hours of waiting the car wa More

by Z
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Hello, we thank you for the feedback that you have provided. We strive to provide a 5 star experience for all so forgive us if we provided anything less. If possible, please reach out to our Service Manager, John Pecoraro at 929-387-4313 as soon as possible to go over your visit. Thank you!

August 07, 2021

Fantastic service and great customer service. Would highly recommend this place. They provided all that was necessary to get my car back on the road. Keep up the good work. More

by oeothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We appreciate the amazing review! Our goal is to provide all with a pleasant service experience!

August 02, 2021

Very prompt and customer friendly service. Work was done within stipulated time. More

by Hennywax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We appreciate the great 5 star service review and we look forward to working with you more in the future!

July 24, 2021

This is the first service for me to move from Connecticut to Brooklyn. I am very happy that I found this new dealer. The staff is very good and professional! More

by HUECHINGPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing review and we welcome you to the Bay Ridge Toyota family!

July 18, 2021

My glove compartment was violated don't know why never happened before! Not a good experience, hope it doesn't occur again, all the representatives I'll dealt with are understandable. More

by Arsr1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We thank you for the feedback and ask that to contact our General Sales Manager, Danny Chan, at 929-387-4312 or danny.chan@bayridgetoyota.com as soon as possible. Thanks!

July 12, 2021

I brought in a car for a 10,000 miles service at 7:45am and it was ready by 9:45am. Take a little too long to finish the service More

by Peterloi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We thank you for the feedback and the positive rating. We strive to provide quick and professional service for all so we take your feedback serious. We ask that you please schedule an appointment in advance.

July 08, 2021

Chardio was a very great and respectful employee and he has help me out with many things to do with cars, he helped me with things i didnt know previously More

by UtilityCup12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chardio Yip, John Pecoraro, Juan Lebron
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We strive to provide all with a professional and respectful experience for all. Thank you for the amazing review!

June 25, 2021

Great service. The service manager was exceptional. They delivered as lromised More

by luigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We thank you for the 5 star service review!

May 24, 2021

Had a wonderful experience and the service was great. Also the wait time wasn’t that long which also made for a perfect and beginning of a great day. More

by oeothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
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