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Toyota World Of Lakewood

Lakewood Township, NJ

4.5
858 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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858 Reviews of Toyota World Of Lakewood

June 10, 2025

I had a great experience working with Carter from Toyota World of Lakewood He went out of his way to make sure that I left there with the truck that I wanted More

by Rocco Femia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Nies
Jun 10, 2025 -

Toyota World Of Lakewood responded

Rocco, we're delighted to hear that Carter went above and beyond for you at Toyota World of Lakewood. Enjoy your new truck!

June 06, 2025

Service department is the best I have ever had service our cars and we’ve had 8 Toyotas over 43 years. Jack is the best. Always informative and quick to understand my complaints and get them addressed qu More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy, Steve Hannah
Jun 06, 2025 -

Toyota World Of Lakewood responded

Phil, it's fantastic to hear that Jack and our service department at Toyota World of Lakewood have consistently met your expectations over the years. We appreciate your loyalty and look forward to continuing to serve you!

May 24, 2025

Friendly staff. Work done while I waited. Everything on the list was done to my satisfaction.! More

by Gntsmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy, Lynda Williamson
May 27, 2025 -

Toyota World Of Lakewood responded

We appreciate your positive feedback! The Toyota World of Lakewood team is here to help with any future service needs.

May 19, 2025

I had an appointment for service . My appointment was at 8 am and I arrived about 10 minutes early and and was met by Steve and once again .I was very pleased with Steve's More

by patbennett609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tsekouras, Deron Clayton
May 20, 2025 -

Toyota World Of Lakewood responded

Thank you for sharing your experience with us at Toyota World of Lakewood, Pat! We're delighted to hear that Steve provided knowledgeable service and got you back on the road in time. We appreciate your feedback and look forward to assisting you again!

May 15, 2025

Excellent service department! Mechanic’s recommendation saved me over $1000. My husband and I had a nightmare experience with service at another dealership, and we are so please More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Williamson
May 16, 2025 -

Toyota World Of Lakewood responded

Barb, we're delighted to hear that our service department at Toyota World of Lakewood could provide such a positive experience and savings for you. Thank you for choosing us, and we look forward to assisting with any future needs!

May 06, 2025

I was asked if I wanted the truck washed since I was getting an oil changed I said absolutely that would be nice. Returned later in the day to pick up the truck. They said it was ready and it was never More

by Joekilowatt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda Williamson
May 07, 2025 -

Toyota World Of Lakewood responded

Thank you for sharing your experience. It sounds like there was a miscommunication regarding the truck wash, and I apologize for any inconvenience this may have caused. We aim to provide thorough service, so it's disappointing to hear we missed an opportunity here. If you'd like to discuss this further or if there's anything else we can do for you, please feel free to reach out. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

May 07, 2025 -

Joekilowatt22 responded

What would be the miscommunication? I’m not sure I understand. Should I not expect the truck to get washed next time?

April 16, 2025

Jack was very good also they did a wonderful job keep up the good work More

by rossdorothy52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy
Apr 16, 2025 -

Toyota World Of Lakewood responded

Thank you for taking the time to review Jack and Toyota World of Lakewood! It really means a lot to hear that you're happy.

April 04, 2025

Very happy today’s service Linda is very Pleasant to work with. Totally recommend her. More

by Buddyone815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Williamson
Apr 04, 2025 -

Toyota World Of Lakewood responded

Linda will be touched by this high praise. Thanks for sharing your support with our team at Toyota World of Lakewood!

March 24, 2025

Murphy, the guy at the desk, I think he should learn some basic customer service skills. When I arrived there I said good morning, he looked at me and didn’t say anything and proceeded about about business. More

by Les Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Murphy
Mar 25, 2025 -

Toyota World Of Lakewood responded

Les, we strive to create a welcoming atmosphere so it's disappointing that we missed the mark during your visit. We appreciate you bringing this to our attention and hope you'll consider giving us another chance. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

February 03, 2025

I've always had good service at this dealership. Their staff is professional and courteous, I've never had a problem. More

by Joanneardissone
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jesus (salesman I worked with on current leased Rav4) no longer there. , Lynda Williamson
Feb 03, 2025 -

Toyota World Of Lakewood responded

We're delighted to hear about your positive experiences with our team at Toyota World of Lakewood. Thank you for the kind words and continued support!

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