Toyota World Of Lakewood

James was very helpful in the process of buying a new car for my sister. He listened to our needs and took his time showing us what was available on the lot. He is a great salesman and very kind. Pp for my sister. He listened to our needs and took his time showing us what was available on the lot. He is a great salesman and very kind. Pp More

Service is exemplary. I had the opportunity to work with the service manager Bill West, he was professional and detailed with his guidance and professionalism. This is a very well run and organized service the service manager Bill West, he was professional and detailed with his guidance and professionalism. This is a very well run and organized service center. Proficient and efficient. More

I was in and out when promised. The staff is friendly and explained everything that was done to service my car and when my next service should be. explained everything that was done to service my car and when my next service should be. More

My dashboard lights on my toyota corrolla were out. My brother bought it in for service for me and I anticipated a bill of a few hundred dollars. The service department told my brother the dash board li brother bought it in for service for me and I anticipated a bill of a few hundred dollars. The service department told my brother the dash board light switch was out and fixed it right away. I also need my dome light cover replaced and they ordered the part and also got me a new bulb for the dome light and the price they charged was very reasonable. Couldn't be happier with the service I received and would highly recommend their service department to any person who owns a toyota. More

I've been a customer for DECADES. Never experienced any dissatisfaction nor any concerns with the service department, especially with Steve Hannah or Jack Murphy. Both are totally honest, helpful and gladl dissatisfaction nor any concerns with the service department, especially with Steve Hannah or Jack Murphy. Both are totally honest, helpful and gladly helpful. More

Steve Hannah has always been very helpful and nice to me. He has always been honest as to what my car needs and doesn't need. I trust him. He has always been honest as to what my car needs and doesn't need. I trust him. More

Steve Hannah is the best thing about your dealership. His 35 years of experience shows with every interaction. I have never had a problem with your service department. My other car is a 2001 Camry, also serv 35 years of experience shows with every interaction. I have never had a problem with your service department. My other car is a 2001 Camry, also serviced on a regular basis by you. More

I have been coming to the service department since I bought my Highlander in 2010. Jack Murphy has.taken care of servicing my car and has always been efficient and polite. bought my Highlander in 2010. Jack Murphy has.taken care of servicing my car and has always been efficient and polite. More

Sorry but I really don't have time for this. I can Sorry but I really don't have time for this. I can always count on good service from you. I have been a customer for 14 years. Thank you. Sorry but I really don't have time for this. I can always count on good service from you. I have been a customer for 14 years. Thank you. More

Took over two hours for my visit despite an appointment. I saw people who came in after me get done before me. Pretty slow and very disappointing I was told I was “caught up in a wave of busy time. Not I saw people who came in after me get done before me. Pretty slow and very disappointing I was told I was “caught up in a wave of busy time. Not acceptable More