Toyota Walnut Creek

Service The service adviser was great, writing down my problems, asking clairfying questions, and making sure all of my concerns were being met. She was quic The service adviser was great, writing down my problems, asking clairfying questions, and making sure all of my concerns were being met. She was quick, efficient, and very helpful. More

Rav 4 purchase Nicolay Mak was first to contact us (in minutes) after the USAA online app contacted quite a few Bay Area Toyota locations. He spent a long time on th Nicolay Mak was first to contact us (in minutes) after the USAA online app contacted quite a few Bay Area Toyota locations. He spent a long time on the phone explaining new features and pricing options. We did not decide / buy immediately but he checked in multiple times to see how our search was going or if we needed test drives. He provided several model quotes to give us our best choice. He offered to bring the car and papers to our house to complete the deal but we wanted to have a last look at the lot before signing. Nicolay handed us to Brian Sabba to finish the papers as Nic had an appointment. Brian did an equally excellent job explaining the process and demonstrating the car features to get us safely off the car lot. They were a good team; something not usually witnessed during a car sale in my 40 years experience. More

Service was excellent! Diane in the service department went above and beyond in every way possible to help me with my insurance claim on my 2012 Prius! My car had been invol Diane in the service department went above and beyond in every way possible to help me with my insurance claim on my 2012 Prius! My car had been involved in a national disaster in the campfire above Chico. I had been battling with Allstate since 10/10/2018 with no resolution. Diane went above and beyond to help me battle my insurance company and help me with my claim. Your mechanics thoroughly inspected my car and fixed a number of very unsafe issues that were left unresolved for months by another shop for a number of months. I can actually drive the car again and feel comfortable with it. Thank you to Diane and her team for going above and beyond on my behalf. More

Most incredible “No-Hassel” Service @ Walnut Creek Toyota My service advisor Chris David @ Walnut Creek Toyota has always been given me the most incredible “No-Hassle” Service no matter how big or small the p My service advisor Chris David @ Walnut Creek Toyota has always been given me the most incredible “No-Hassle” Service no matter how big or small the problem is! More

Outstanding car purchase experience! Wonderful staff, starting with the front desk. Dionysios Tsirkas is an excellent sales person...both knowledgeable and personable. I really liked the Wonderful staff, starting with the front desk. Dionysios Tsirkas is an excellent sales person...both knowledgeable and personable. I really liked the fact that he handled the entire transaction (with occasional visits from the finance person for clarification)...no being shuffled from one specialist to another. The "simple pricing" is great...in concept and execution. I am extremely pleased with my whole experience and have already shouted praises to my friends. More

Couldn't have asked for more in a service department. Had a major issue with my vehicle and was worried about the possible cost involved. Klayton my service advisor, did a great job updating me every step Had a major issue with my vehicle and was worried about the possible cost involved. Klayton my service advisor, did a great job updating me every step of the way. The job ended up being covered under warranty and my car was as good as new. I would ask to have Kayton as my Service advisor on my next vIsit. More

Great service! Very friendly sales manager! Ask for Nickolay Mak!!! You can expect him excellent service from him and he will respect your time! I was very pleased with the entire process. Ask for Nickolay Mak!!! You can expect him excellent service from him and he will respect your time! I was very pleased with the entire process. More

AMAZING, AMAZING, AMAZING The salesperson, Ricky, and the manager, Johnathan, were amazing. They were really friendly, helpful and didn't pressure me at all. They gave me optio The salesperson, Ricky, and the manager, Johnathan, were amazing. They were really friendly, helpful and didn't pressure me at all. They gave me options on how to test drive and finalize the purchase of my car (I bought over the internet which is AMAZING and WONDERFUL!!!) and went over all the options on protections on my car. Ricky allowed me to make up my own mind and understood and didn't try to force me into something that was over my budget. The purchase transaction was simple and they even delivered my car. Ricky went over all of the details of the transaction as well as all of the cool features on my new car. This was an awesome experience!!! More

Amazing experience Salesman helped me buy my 16 corolla with absolute ease. Salesmen were concerned immediately offering water or drink. Process of buying the car took 1 Salesman helped me buy my 16 corolla with absolute ease. Salesmen were concerned immediately offering water or drink. Process of buying the car took 1-2 hours and was able to take the car home that day. Amazing process of buying a car and the dealership obtained my trust with car service history, nothing hidden at all. All my questions answered!!!! More

Real people We are so blessed to find this dealership, our agent Nickolay Mak is so kind and so helpful and walked us through the application to see what we are q We are so blessed to find this dealership, our agent Nickolay Mak is so kind and so helpful and walked us through the application to see what we are qualified for. He explains to us all the details on what we are signing. We are definitely grateful for our agent and very much satisfied with the service we’ve received. More