Toyota Walnut Creek

I was surprised with the end to end experience. one of the best experiences I have gone through while making a purchase! Nicole was amazing! the best experiences I have gone through while making a purchase! Nicole was amazing! More

Love Walnut Creek Toyota ! George makes sure my car is taken care of and in the best condition when I drive away. I feel confident that the work being done is the best quality of care and my car has been taken care of and in the best condition when I drive away. I feel confident that the work being done is the best quality of care and my car has been well maintained. Everyone is friendly and I buy all my cars there ! More

Service Manager Will Haley has always been very available. It is easy to schedule a mutually convenient time for servicing my vehicle. He and his team have been consistently knowledgable, articul available. It is easy to schedule a mutually convenient time for servicing my vehicle. He and his team have been consistently knowledgable, articulate and patient in explaining my car's needs and proactive in addressing them. The shop mechanics do exemplary work. Combined, this assures my confidence, whether starting my car or amidst the day's journeys that I will not be suddenly stranded and needing to make alternate arrangements for transportation, even as I need to be on time to an appointment and am in an immediate need to obtain car care. More

My connection with Mike Morales - who is excellent at what he does, and very thoughtful. Also the promptness and courtesy shown by the Toyota employees what he does, and very thoughtful. Also the promptness and courtesy shown by the Toyota employees More

Walnut Creek Toyota is my go to for everything!! They always take care of me..Diane is the best and truly cares. I will not go anywhere else!! always take care of me..Diane is the best and truly cares. I will not go anywhere else!! More

Great Service Experience at Walnut Creek Toyota Will Haley does a great job as service advisor, and explains fully and completely the work that is done on my vehicle. He keeps me informed during the Will Haley does a great job as service advisor, and explains fully and completely the work that is done on my vehicle. He keeps me informed during the day on any additional items needing attention. More

From the first phone call to Matt, I felt his investment in customer service. He was so efficient, knowledgeable, and kind that I had him pegged as the quintessential professional. And he was! He juggled in customer service. He was so efficient, knowledgeable, and kind that I had him pegged as the quintessential professional. And he was! He juggled the schedule to get my Highlander in for its checkup early so my daughter, whose Camry was being serviced at Walnut Creek for major work, could borrow my car with no restrictions. His can-do attitude and clear affinity for his colleagues and their work made me feel so confident that all would be well. He was able to fit my car into the schedule earlier than planned, was ready to provide me a ride home, quoted a fair price and then delivered on it, had the car ready a bit earlier than promised (a really good thing!), and was a sea of equanimity with our car turmoil. I really appreciated him and his team approach. Delightful experience! More

Best Service & Staff Communication with the Service Advisor helping me was excellent. He called with updates on the progress of the recall. I was updated when the part was Communication with the Service Advisor helping me was excellent. He called with updates on the progress of the recall. I was updated when the part wasn't available, when it had been ordered, when it was shipped- with a rough estimate of when it would arrive and be installed. More

Easiest car buying experience ever Bought my 2019 Tacoma this past September and dealing with sales Chris Da Costa was a joy. Chris is upfront on every aspect, no surprises. Bought my 2019 Tacoma this past September and dealing with sales Chris Da Costa was a joy. Chris is upfront on every aspect, no surprises. More

Best Service and Staff The work was completed timely and within budget. One of the parts that I had replaced was quoted higher than what was charged. The advisor (Chris) wa The work was completed timely and within budget. One of the parts that I had replaced was quoted higher than what was charged. The advisor (Chris) was extremely helpful, friendly, and honest. I will certainly ask for him next time. More