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Toyota Walnut Creek

Walnut Creek, CA

4.9
253 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 253 reviews

June 27, 2026

Love working with john he’s the best ever from start to finish he did everything for us . More

by Jerilynnbrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John certified cars area
Jun 27, 2026 -

Toyota Walnut Creek responded

Thank you for your wonderful review, Jerilynn! We're thrilled to hear that you had such a positive experience working with John at Toyota Walnut Creek. It's great to know he was able to assist you from start to finish. We appreciate your kind words and hope to see you again soon! Toyota Walnut Creek Team

June 25, 2026

My friend recommended Eric Xian to me. He is extremely friendly, attentive and patient in his service. I will recommend him to people around me. More

by Cynthialuo0611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna C
Jun 26, 2026 -

Toyota Walnut Creek responded

Thank you for your wonderful review, Cynthia! We're thrilled to hear that Eric provided you with friendly and attentive service at Toyota Walnut Creek. Your recommendation means a lot to us, and we appreciate you sharing your experience. Our team looks forward to welcoming you and your friends back in the future! - Toyota Walnut Creek Team

June 25, 2026

Lenny was personable, extremely knowledgable and professional. He really outlined all the information, small details and what we could expect from Toyota Walnut Creek. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny
Jun 25, 2026 -

Toyota Walnut Creek responded

Thank you for your wonderful review, John! We're excited to hear that Lenny provided you with personable and knowledgeable service at Toyota Walnut Creek. Our team takes pride in ensuring our customers have all the information they need. We look forward to seeing you again soon! Toyota Walnut Creek Team

June 24, 2026

Great Service! Sam was very fast, professional, and easy to work with. Everything was handled smoothly and efficiently, making the car-buying experience stress-fr More

by baaska914d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam T
Jun 25, 2026 -

Toyota Walnut Creek responded

Thank you for your review! We're pleased to hear you had a great experience with Sam at Toyota Walnut Creek. Our team strives to provide fast, professional, and efficient service, and it's great to know we made your car-buying experience stress-free. We appreciate your recommendation and look forward to seeing you again soon! Toyota Walnut Creek Team

June 24, 2026

Wonderful experience! Everyone, especially Sam T was so kind, warm, helpful and honest. He made the whole process so smooth and stress-free. Highly recommend this dealersh More

by enkhtulga.b14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 24, 2026 -

Toyota Walnut Creek responded

Thank you for your wonderful review! We're happy to hear that you had such a positive experience at Toyota Walnut Creek, especially with Sam. Our team is dedicated to providing a smooth and stress-free process, and it's great to know we met your expectations. Your recommendation is appreciated, and we look forward to seeing you again! Toyota Walnut Creek Team

June 21, 2026

George is an awesome salesman! I love how smooth the buying process was. He guided us step by step me and my sister would definitely do more business with him again in the future. More

by jacquelyn.manzon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Placensia
Jun 21, 2026 -

Toyota Walnut Creek responded

Thank you for your kind feedback, Jacquelyn! It's great to hear that George provided you and your sister with such a smooth buying experience at Toyota Walnut Creek. We truly appreciate your recommendation and look forward to assisting you again in the future! Toyota Walnut Creek Team

June 20, 2026

Excellent staff who are attentive. Blah blah blah blah blah blah blah (site says 15 word minimum) More

by pnigul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tran
Jun 21, 2026 -

Toyota Walnut Creek responded

Thank you for your positive feedback! We’re thrilled to hear that you found our staff at Toyota Walnut Creek to be attentive. We appreciate your support and look forward to seeing you again! Toyota Walnut Creek Team

June 19, 2026

Service department never meets timing expectations. They do not email or call you to explain the results of their inspections. They do not respond to texts or phone calls. When you raise these issues t More

by jaylhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Smith, Joanna C
Jun 22, 2026 -

Toyota Walnut Creek responded

Thank you for taking the time to share your experience, Jay. I understand your concerns regarding the amount of time involved during your service visits, the communication of inspection findings, and your efforts to receive responses through calls and text messages. At Toyota Walnut Creek, we strive to provide attentive communication and dependable service coordination so customers receive updates and information on time. Please reach out to me directly if you would like to go over the details further. We are committed to improving how service communication, follow-up, and scheduling expectations are handled. Sincerely, Irina Ellis |GM| irinaellis@toyotawc.com

June 15, 2026

It’s a friendly place. Its a busy place but staff able to accommodate customers in a very good way. More

by Jm
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 15, 2026 -

Toyota Walnut Creek responded

Thank you for your kind words, Jm! We’re thrilled to hear that you found Toyota Walnut Creek to be a friendly and accommodating place, even during our busy times. We appreciate your support and hope to see you again soon! Toyota Walnut Creek Team

June 14, 2026

Our salesperson, Sam, was very calm, low key, efficient & professional. No pushy salesmanship. Just straightforward offering options for us to decide on. Made the process palatable. More

by Micacreek_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 14, 2026 -

Toyota Walnut Creek responded

Thank you for your review, Mica! It's wonderful to hear that Sam provided you with a calm and professional experience at Toyota Walnut Creek. We strive to make the car-buying process as straightforward as possible, and we're glad you felt supported without any pressure. We appreciate your feedback and look forward to seeing you again! Toyota Walnut Creek Team