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Toyota Walnut Creek

Walnut Creek, CA

4.1
135 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 135 reviews

August 06, 2021

Mike Han at Toyota Walnut creek was great getting us the car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Han
Aug 10, 2021 -

Toyota Walnut Creek responded

Thank you for writing about your visit with us! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. - Toyota Walnut Creek Team

July 13, 2021

Bought a used suburban. Shook hands on sale price. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. More

by T Perona
Recommend Dealer
No
Employees Worked With
Aaron Robinson
July 10, 2021

Outstanding purchase experience. I sold two used vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respec More

by Maka Bagu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 13, 2021 -

Toyota Walnut Creek responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Toyota Walnut Creek Team

May 27, 2021

Justin ,19 years boy who still in school, is the best sales man I ever meet.I will visit again.They treat me well with best price. More

by Ram Sharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 02, 2021 -

Toyota Walnut Creek responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. - Toyota Walnut Creek Team

May 04, 2021

Chris and Nick couldn't have been more thorough in explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for More

by heather.lovett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Nick
May 06, 2021 -

Toyota Walnut Creek responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Toyota Walnut Creek Team

April 12, 2021

Service is always 5 stars here. They are quick, efficient and always on time. They explain things fully and provide full details. Every service tech is 5 stars - I have not had a bad experience i More

by MCho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson
Apr 14, 2021 -

Toyota Walnut Creek responded

Thank you for putting your trust in Toyota Walnut Creek! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - Toyota Walnut Creek Team

April 05, 2021

Fantastic Sales support, Nicole was wonderful, thoughtful and a tremendous help. We just purchased a 2021 Venza and are very happy. Nicole went above and beyond to help us get this vehicle, she made herself More

by rosenthalre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Lien
Apr 07, 2021 -

Toyota Walnut Creek responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Nicole went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! - Toyota Walnut Creek Team

Apr 07, 2021 -

rosenthalre responded

Thank You!

April 04, 2021

Dru was amazing!! Super helpful and explained everything that needed to be done during my first service visit. He provided excellent customer service which is very difficult to find these days. Thank you More

by Nikki M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew "Dru" Ignacio
Apr 06, 2021 -

Toyota Walnut Creek responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - Toyota Walnut Creek Team

April 02, 2021

Excellent auto maintenance service - Prompt and polite service, accurate estimate of cost. Service person (Brooks) is very helpful, I have been using his advice for several years now and I find his reco More

by Beau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Paderanga
Apr 06, 2021 -

Toyota Walnut Creek responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. - Toyota Walnut Creek Team

March 24, 2021

I recently purchased a new Tacoma from WC Toyota. This Dealership has always gone the extra mile for me and, they did not disappoint. They were able to find and confirm delivery to my specifications for More

by Cash Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Hallam
Mar 26, 2021 -

Toyota Walnut Creek responded

At Toyota Walnut Creek, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! - Toyota Walnut Creek Team