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Toyota Walnut Creek

Walnut Creek, CA

4.0
140 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 140 reviews

December 24, 2021

Chris and the others made my experience a smooth one even though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. More

by 22fretz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John, and George
Dec 29, 2021 -

Toyota Walnut Creek responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! - Toyota Walnut Creek Team

December 08, 2021

12 years ago I purchased my first Toyota from Toyota WC. Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of rese More

by Never Again
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Del Prado
Dec 10, 2021 -

Toyota Walnut Creek responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Toyota Walnut Creek Team

December 01, 2021

Easy and stress free buying experience. I feel that I got a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer More

by dkcorsetti
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Han
Dec 03, 2021 -

Toyota Walnut Creek responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! - Toyota Walnut Creek Team

October 11, 2021

They lie they don't help people with bad credit a loan don't go to them thereliars More

by fullers153
Recommend Dealer
No
Employees Worked With
I give you guys a zero your liars
Oct 15, 2021 -

Toyota Walnut Creek responded

We appreciate you leaving feedback from your recent experience with us, and we are sorry to see it was not an exceptional one. Please contact us at your earliest convenience so we can discuss the situation further and work toward a solution. Sincerely, Brad Barnett |GM| Bradbarnett@toyotawc.com

August 11, 2021

The best thing about this dealership is the way they do business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she w More

by Jg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 13, 2021 -

Toyota Walnut Creek responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Toyota Walnut Creek Team

August 06, 2021

Mike Han at Toyota Walnut creek was great getting us the car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Han
Aug 10, 2021 -

Toyota Walnut Creek responded

Thank you for writing about your visit with us! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. - Toyota Walnut Creek Team

July 13, 2021

Bought a used suburban. Shook hands on sale price. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. More

by T Perona
Recommend Dealer
No
Employees Worked With
Aaron Robinson
July 10, 2021

Outstanding purchase experience. I sold two used vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respec More

by Maka Bagu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 13, 2021 -

Toyota Walnut Creek responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Toyota Walnut Creek Team

May 27, 2021

Justin ,19 years boy who still in school, is the best sales man I ever meet.I will visit again.They treat me well with best price. More

by Ram Sharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 02, 2021 -

Toyota Walnut Creek responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. - Toyota Walnut Creek Team

May 04, 2021

Chris and Nick couldn't have been more thorough in explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for More

by heather.lovett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Nick
May 06, 2021 -

Toyota Walnut Creek responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Toyota Walnut Creek Team