Toyota Walnut Creek
Walnut Creek, CA
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Mike Han at Toyota Walnut creek was great getting us the car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice as this was a first time car buyer (recent college grad). Unlike some predatory dealers, the pricing and sales process was transparent and easy. Definitely recommend customer focused dealer and Mike Han! More
Bought a used suburban. Shook hands on sale price. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. More
Outstanding purchase experience. I sold two used vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respec vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respectful interaction. More
Chris and Nick couldn't have been more thorough in explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for professionalism and kindness! More
Service is always 5 stars here. They are quick, efficient and always on time. They explain things fully and provide full details. Every service tech is 5 stars - I have not had a bad experience i efficient and always on time. They explain things fully and provide full details. Every service tech is 5 stars - I have not had a bad experience in 3 years. More
Fantastic Sales support, Nicole was wonderful, thoughtful and a tremendous help. We just purchased a 2021 Venza and are very happy. Nicole went above and beyond to help us get this vehicle, she made herself and a tremendous help. We just purchased a 2021 Venza and are very happy. Nicole went above and beyond to help us get this vehicle, she made herself available after hours and we really appreciated. Great buying experience! I would recommend Her to anyone. Thank You Gene & Charlene More
Dru was amazing!! Super helpful and explained everything that needed to be done during my first service visit. He provided excellent customer service which is very difficult to find these days. Thank you that needed to be done during my first service visit. He provided excellent customer service which is very difficult to find these days. Thank you so much!! More
Excellent auto maintenance service - Prompt and polite service, accurate estimate of cost. Service person (Brooks) is very helpful, I have been using his advice for several years now and I find his reco service, accurate estimate of cost. Service person (Brooks) is very helpful, I have been using his advice for several years now and I find his recommendations excellent. More
I recently purchased a new Tacoma from WC Toyota. This Dealership has always gone the extra mile for me and, they did not disappoint. They were able to find and confirm delivery to my specifications for Dealership has always gone the extra mile for me and, they did not disappoint. They were able to find and confirm delivery to my specifications for a work truck. Contacts were very responsive. They listen and make things happen. More