
Toyota Walnut Creek
Walnut Creek, CA
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Chris and the others made my experience a smooth one even though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. More
12 years ago I purchased my first Toyota from Toyota WC. Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of rese Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of reserving it was simple as well as the buying process. This dealership does not charge over MSRP and they kept their word. Jen kept me well informed on the delivery date and pick up was easy, All the staff I encountered were pleasant. I wish other dealerships valued the customer experience as well as Walnut Creek does. I am a return customer and I was happy to give them my business a second time. Thank you Jen and Toyota WC for making my experience a pleasurable one. More
Easy and stress free buying experience. I feel that I got a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer. More
The best thing about this dealership is the way they do business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she w business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she was working with a nice salesperson when she came in to test deice and buy. More
Mike Han at Toyota Walnut creek was great getting us the car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice car we wanted and patient in walking us through the process. He communicated throughout the process of waiting for delivery and provided great advice as this was a first time car buyer (recent college grad). Unlike some predatory dealers, the pricing and sales process was transparent and easy. Definitely recommend customer focused dealer and Mike Han! More
Bought a used suburban. Shook hands on sale price. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. Started filing out paperwork. Another guy offered more while buying. The price went up. Very crooked. More
Outstanding purchase experience. I sold two used vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respec vehicles and purchased one new one on a busy holiday weekend. In and out in three hours--smooth transaction, transparency of information, and respectful interaction. More
Chris and Nick couldn't have been more thorough in explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for explaining my options and making the car buying process seamless! They were easy to talk to and I trusted the integrity of their advice. 5 stars for professionalism and kindness! More