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Toyota Walnut Creek

Walnut Creek, CA

4.1
135 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 135 reviews

May 08, 2022

Everyone we spoke with from initial phone call inquiry through the final sale was so polite, friendly and informative. I never felt pressure and received the info I needed to make my decision. Its really More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
May 10, 2022 -

Toyota Walnut Creek responded

Thank you for leaving us this great review, Paula. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Toyota Walnut Creek Team

April 23, 2022

Excellent experience at Toyota Walnut Creek. Everything went smoothly. Drake was very helpful, knowledgeable and took the time to explain the whole vehicle purchasing process. Excellent transact More

by Web2688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Stenberg
Apr 26, 2022 -

Toyota Walnut Creek responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Toyota Walnut Creek Team

April 04, 2022

Brian was great. It was one of the best experiences I've had buying a new car. When I talked to Brian on the phone he gave me the price of the car and told me it woul More

by stevethornton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Saba
Apr 06, 2022 -

Toyota Walnut Creek responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. - Toyota Walnut Creek Team

February 12, 2022

The treatment and communication from the staff was outstanding. Jen was excellent on every step of the process. More

by ramiro.314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Del Prado
Feb 15, 2022 -

Toyota Walnut Creek responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - Toyota Walnut Creek Team

February 09, 2022

Jen Delgado made everything easy for me. Even sent me an Uber to pick me up to complete the transaction since I don’t have a car available for me. Brought the car to my house for me to test drive as well More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Delgado
Feb 11, 2022 -

Toyota Walnut Creek responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Toyota Walnut Creek Team

December 24, 2021

Chris and the others made my experience a smooth one even though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. More

by 22fretz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John, and George
Dec 29, 2021 -

Toyota Walnut Creek responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! - Toyota Walnut Creek Team

December 08, 2021

12 years ago I purchased my first Toyota from Toyota WC. Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of rese More

by Never Again
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Del Prado
Dec 10, 2021 -

Toyota Walnut Creek responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Toyota Walnut Creek Team

December 01, 2021

Easy and stress free buying experience. I feel that I got a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer More

by dkcorsetti
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Han
Dec 03, 2021 -

Toyota Walnut Creek responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! - Toyota Walnut Creek Team

October 11, 2021

They lie they don't help people with bad credit a loan don't go to them thereliars More

by fullers153
Recommend Dealer
No
Employees Worked With
I give you guys a zero your liars
Oct 15, 2021 -

Toyota Walnut Creek responded

We appreciate you leaving feedback from your recent experience with us, and we are sorry to see it was not an exceptional one. Please contact us at your earliest convenience so we can discuss the situation further and work toward a solution. Sincerely, Brad Barnett |GM| Bradbarnett@toyotawc.com

August 11, 2021

The best thing about this dealership is the way they do business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she w More

by Jg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 13, 2021 -

Toyota Walnut Creek responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Toyota Walnut Creek Team

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