Toyota Walnut Creek
Walnut Creek, CA
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Everyone we spoke with from initial phone call inquiry through the final sale was so polite, friendly and informative. I never felt pressure and received the info I needed to make my decision. Its really through the final sale was so polite, friendly and informative. I never felt pressure and received the info I needed to make my decision. Its really hard to buy a car right now, and some dealers are downright rude, but we were so happy with our initial interactions with your people we went ahead and put money on 2 different cars right away. Our new car came in faster than we expected, and we were kept informed of options the whole way. Getting our car was so pleasant, and even though it takes a while to sign all the paperwork, it was very nice and easy to understand. This is the second car we have purchased form Toyota WC, and we will continue to give them our business! More
Excellent experience at Toyota Walnut Creek. Everything went smoothly. Drake was very helpful, knowledgeable and took the time to explain the whole vehicle purchasing process. Excellent transact Everything went smoothly. Drake was very helpful, knowledgeable and took the time to explain the whole vehicle purchasing process. Excellent transaction. More
Brian was great. It was one of the best experiences I've had buying a new car. When I talked to Brian on the phone he gave me the price of the car and told me it woul It was one of the best experiences I've had buying a new car. When I talked to Brian on the phone he gave me the price of the car and told me it would be approximately 3 months till the car would be in. My car arrived sooner than expected. When I arrived at the dealership it was a very simple process and the price Brian gave me on the phone originally is what I paid no gimmicks More
Jen Delgado made everything easy for me. Even sent me an Uber to pick me up to complete the transaction since I don’t have a car available for me. Brought the car to my house for me to test drive as well Uber to pick me up to complete the transaction since I don’t have a car available for me. Brought the car to my house for me to test drive as well More
Chris and the others made my experience a smooth one even though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. though I had to wait many months to purchase a RAV4 Hybrid which are in high demand. They gave me a fair deal on my old trade-in car. More
12 years ago I purchased my first Toyota from Toyota WC. Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of rese Four days ago I purchased my second Toyota from them. I worked with Jen Del Prado, who found me the exact car I was looking for. The process of reserving it was simple as well as the buying process. This dealership does not charge over MSRP and they kept their word. Jen kept me well informed on the delivery date and pick up was easy, All the staff I encountered were pleasant. I wish other dealerships valued the customer experience as well as Walnut Creek does. I am a return customer and I was happy to give them my business a second time. Thank you Jen and Toyota WC for making my experience a pleasurable one. More
Easy and stress free buying experience. I feel that I got a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer a fair price on my purchase as well as my trade. No games with managers or shenanigans with the finance department. Simple process and happy customer. More
The best thing about this dealership is the way they do business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she w business. If you go, ask for the General Sales Manager Jonathan. He was extremely helpful finding my daughter the right car and then made sure she was working with a nice salesperson when she came in to test deice and buy. More