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Toyota Walnut Creek

Walnut Creek, CA

4.1
135 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 135 reviews

April 02, 2019

Simple, easy, and honest. I was able to work with Nickolay last weekend to purchase a new Camry. Was able to test drive two cars and have honest dialogue about the best fit fo More

by Gelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolay Mak
Apr 02, 2019 -

Toyota Walnut Creek responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know that Nikolay and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Toyota Walnut Creek Team

March 14, 2019

My first new car The dealer Jorge at the Walnut Creek Toyota dealership was not only very friendly and passionate about the cars on the lot but he was able to over eve More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Delgado
Mar 18, 2019 -

Toyota Walnut Creek responded

Josh, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best regards, - Toyota Walnut Creek Team

March 06, 2019

Very pleasant purchasing experience. Even w/being unhappy to find large hole in driver's floorboard, down to the metal that was hidden by a paper mat, I was extremely happy w/our purchas More

by Raidergsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in sales (I apologize for not remembering his last name at this time)
Mar 06, 2019 -

Toyota Walnut Creek responded

Thank you for your great review. We're glad to have Brian on our team and that we could provide you with a positive experience. If you have any questions or concerns regarding your vehicle, please don't hesitate to let us know. - Toyota Walnut Creek Team

March 05, 2019

Expecting high level of quality from all service advisors Caveat: it’s only been a week since I brought my 1999 Camry in for service, so if things change I would like to be able to send you an updated feedbac More

by 1999 Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez, service advisor
Mar 05, 2019 -

Toyota Walnut Creek responded

Thank you for leaving us this review. We are happy to hear that you are pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care. - Toyota Walnut Creek Team

March 05, 2019

Top Notch Quality Service & Attention to Customer’s needs! Very happy ! George (our Service Advisor) is amazing. We bought a car for our daughter here at WC Toyota (turning 16 end of March 2019); you definitel More

by Cher Cataldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GEORGE / Toyota Walnut Creek, CA Service Department
Mar 06, 2019 -

Toyota Walnut Creek responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to George and the rest of the team. - Toyota Walnut Creek Team

March 05, 2019

Great dealership ! The service department at this dealership is amazing! They’re very organized and get you out quick with no hassle. Great customer service all around t More

by Tatiyanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 05, 2019 -

Toyota Walnut Creek responded

Tatiyanna, thank you for reviewing your service experience. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - Toyota Walnut Creek Team

February 17, 2019

Nickolay Mak I do recommend any one to buy car, cars at Toyota at Walnut Creek. They're nice, friendly and great services. Specifically this gentleman name Nicko More

by Toyota at Walnut Creek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nickolay Mak
Feb 19, 2019 -

Toyota Walnut Creek responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Nickolay and our team were helpful during your visit and that you love your new purchase. If you have any questions, please don't hesitate to reach out to us again. - Toyota Walnut Creek Team

February 11, 2019

Toyota Walnut Creek, CA I’ve been satisfied with Toyota since I purchased a 2002 Echo! I also drove from NY to SF in my 1975 Corolla Wagon! Since then I’ve had 3 leased Prius More

by Tedoutwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson
Feb 12, 2019 -

Toyota Walnut Creek responded

We really appreciate your feedback, Ted. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - Toyota Walnut Creek Team

February 10, 2019

Nickolay Mak was real. He kept it real and I can appreciate that. In today's world where everyone does their research online, Nickolay was great at following up after I subm More

by newcarbuyer2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nickolay Mak
Feb 12, 2019 -

Toyota Walnut Creek responded

Thank you for your great review! We're glad to have Nickolay on our team and that we could provide you with a positive experience. Don't hesitate to reach out with any automotive needs that you might have. - Toyota Walnut Creek Team

February 10, 2019

above and beyond Walnut Creek Toyota has provided me with amazing service since I bought my Highlander from them in 2001. Everyone goes above and beyond my expectation More

by bluekitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Velencia, Joe
Feb 12, 2019 -

Toyota Walnut Creek responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Toyota Walnut Creek Team

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