Toyota Walnut Creek
Walnut Creek, CA
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We really appreciate all the things you’ve done to us you handled transaction very smooth you did great and amazing person thank you so much Sir juan martinez. handled transaction very smooth you did great and amazing person thank you so much Sir juan martinez. More
Courteous, friendly, attentive, helpful, offers meaningful responses, high level of transparency, unique and effective car selling approach, most definitely will recommend friends and family to buy meaningful responses, high level of transparency, unique and effective car selling approach, most definitely will recommend friends and family to buy at this location More
Great dealer. Reggie is very helpful. I really appreciate all the help. Very polite. Cannot ask for anymore. From the beginning to end he answers questions very cl Reggie is very helpful. I really appreciate all the help. Very polite. Cannot ask for anymore. From the beginning to end he answers questions very clearly More
Lenny and Win were absolutely amazing! They were professional, kind, and never made me feel pressured. They followed up, made me feel welcome, and truly worked hard to make everything happ They were professional, kind, and never made me feel pressured. They followed up, made me feel welcome, and truly worked hard to make everything happen. As a mama going through a really difficult time, their kindness reminded me that brighter days are ahead and that there are still people who genuinely care and are willing to work for you. Thank you both i truly appreciate everything you did! ❤️ More
We drove up here to look at a 2014 Toyota Sienna Limited on 7/11/2016. Vehicle looked good and after some decision we decided we were going to purchase the van. It was getting late and so we decided that we on 7/11/2016. Vehicle looked good and after some decision we decided we were going to purchase the van. It was getting late and so we decided that we complete the purchase the following day. We put down a $3000 deposit. Around this time we were doing another walk through of the van and my wife noticed the roof was dented. I looked closer and realized that the dent was immediately adjacent to the back (of two) moonroofs. This dent made it impossible for the back moonroof to maintain a seal. You could actually see daylight through a gap between the roof and the moonroof. When we notified them, my impression was that they had no idea about the damage. But they stuck by the quality of the vehicle. That night we did a little research and realized that fixing may be impossible, or very costly. On Sunday we notified them that we were not going to pursue this purchase. It is now 7/16/26 and the refund is nowhere in sight. I don't doubt that I will get my money back, but it shouldn't have taken them (allegedly 3 days) to process a refund. More importantly, they were going to sell a vehicle to someone (it is no longer listed on their website, so I imagine that it is sold) that is going to have big problems when it starts to rain in the winter, and will have no recourse because it has been months. More
I had the best experience with Lenny and the rest of his team. They were super accommodating and not pushy by any means. Loved my experience with them, and would definitely recommend. team. They were super accommodating and not pushy by any means. Loved my experience with them, and would definitely recommend. More
I very pleased with my experience at this dealership. Dariusz was very understanding with my concerns and made sure I was going to be satisfied with the purchase I was going to be making. Dariusz was very understanding with my concerns and made sure I was going to be satisfied with the purchase I was going to be making. More

