Toyota Vallejo

I’ve been a regular at Toyota Vallejo for years because they continuously have the best customer service. They’re the best! they continuously have the best customer service. They’re the best! More

The person I am talking may be he's name is Brent good handling and assisting me perfectly, thank you. handling and assisting me perfectly, thank you. More

This dealership advertised one thing and when you contact them they never have car in stock and have told me on 3 occasions that the car that shows up on your website is already pre sold. Please don’t advert them they never have car in stock and have told me on 3 occasions that the car that shows up on your website is already pre sold. Please don’t advertise you have a car when then vehicle is already pre sold. More

Look, I am not the type to write negative reviews because I like to try and be as understanding as possible. However, my experience with Vallejo Toyota has shown to be a case of extremely high unprofessional I like to try and be as understanding as possible. However, my experience with Vallejo Toyota has shown to be a case of extremely high unprofessionalism. Basically, I was told I was next in line to buy a new car if the original buyer was to back out of the deal. The buyer ended up backing out, and to my surprise, the car was put out on the floor and available to anybody on a first come first serve basis. Mind you, I live 2 hours away from this dealership, and instead of letting me know when the car was available, they told me last minute. Long story short, Mitch and Andrew were pulling my leg, and I was told misinformation over and over again. I can't tell you how many times I was called and told "come now and you can buy it", just to get on the road and told 10 minutes later, "oh sorry the car is sold". I hope other buyers don't have to deal with this kind of treatment. More

Drop myTundra for 90kservice received atext igot twobad tiresensor and tworearbreaks under2mm told Chris mybreaks are 7mm and I came here with no warning lights running bad business tiresensor and tworearbreaks under2mm told Chris mybreaks are 7mm and I came here with no warning lights running bad business More

I have had 2 poor service experiences. The sales experience was the worst of my life. Don’t go there. The salesman was shady and lied to me about features on car, never mentioned the car had had d experience was the worst of my life. Don’t go there. The salesman was shady and lied to me about features on car, never mentioned the car had had damage, etc. Tried writing Dealer/owner about resolving issue. Got no response. More

Brought Prius in for 60M check. They called but I missed the call. Ended up calling 4 times in 2hr no one returned call. Finally was told my person had gone home sick. Could have said so after 1st call. the call. Ended up calling 4 times in 2hr no one returned call. Finally was told my person had gone home sick. Could have said so after 1st call. Waited behind 6 people to pay a rude person. Was directed to person to tell me what I had just paid $320 for she told me to wait she was busy. Finally just left only person I dealt with who I would ever deal with again was person who retrieved cars. Should make him manager More

Scammers!! I left this dealership in tears when the service rep kept insisting that to maintain my warranty my 60k mile service was going to be over $800. He was I left this dealership in tears when the service rep kept insisting that to maintain my warranty my 60k mile service was going to be over $800. He was saying that there were things required that were not listed in my maintenance record book that came from Toyota when I bought my van brand new. It was horrible and he wouldn't back down and kept insisting that he knew more than I did, which he does but i can read the manual!! I called Toyota Customer Sevice and complained. I was supposed to get a call from the dealership within 24 hours - nope. It has been a week and no call. I found another dealership an hour away that didn't lie to me and tell me that things were required that were not actually required. They offered me additional services beyond what was required but it was my choice. They didn't try to scare me by saying I'd lose my warranty if I didn't add on the additional services. The other dealership answered my questions and were kind and understanding. This was not our first time having problems with Toyota Vallejo - one time, despite saying they topped off all my fluids they didn't. They are just lying cheaters. More

Great customer service, ask for Ricky Today I visited Toyota Vallejo and had outstanding customer service from Ricky Mellomida. The rest of the staff that we met were great too. I had foun Today I visited Toyota Vallejo and had outstanding customer service from Ricky Mellomida. The rest of the staff that we met were great too. I had found a Certified Preowned Toyota Sienna SE Premium online last night and gave them a call to see if they still had the vehicle and they transferred me over to Ricky. He physically went to make sure the vehicle was on the lot still and had the options I was looking for. I set up an appointment to come look at it this afternoon with him. He came in on his day off just to help us. When we got there Ricky greeted us and brought us to the van which was pulled up front. Him and I went for a test drive after he showed me some of the options the van had. During the test drive he held conversation about his family and my family. Almost like we were old friends. I did not feel like he was just trying to sell me a vehicle. After driving the vehicle my husband and I made the decision to talk numbers. We were also trading a vehicle and had a number in mind of what we wanted to spend out the door. Ricky came back with the numbers and the trade in value was not where we wanted so he went back and told them it was a done deal if we could get another price and we got it. He made sure to explain all of the benefits of buying preowned. We signed the papers and Ricky helped me download the Toyota app for the van. He then helped me set it all up and showed me everything inside the van and how it worked. Definitely one of the best services I have gotten especially from a dealership. Ricky is great (ask for him) and I would recommend visiting Toyota Vallejo if you are in the market for a vehicle. Everyone is great. More